Hotel Al Faro

Our flight back to the UK was cancelled so we had to find a hotel room for 2 nights and Al Faro was the only place in town that had rooms going - I now understand why that was. Giacomo, the manager, was extremely rude to us from the moment we stepped in the place. He asked us to cancel our booking with *********** and pay in cash which I found to be unprofessional. Giacomo accused us on several occasions of having 4 people stay in a 3 man room - we continually assured him that this simply wasn’t the case. Early on the first morning of our stay we were woken up by Giacomo banging at our door with 2 weapon carrying policemen. On Giacomo’s request, the policemen demanded our passports and aggressively entered the room to search for ‘more guests’. As we had previously assured Giacomo, there were only 2 guests staying in the 3 man room - the 3rd guest had left early that morning and there was never 4 people sleeping in the room. This was a harrowing, and stressful experience that has left a very sour taste in our mouths. Giacomo was confrontational about the ordeal despite being completely in the wrong. Upon checking out, we didn’t receive anything close to an apology from Giacomo. When booking, we had the choice between sleeping at Al Faro or on the beach. I wish we’d chosen the beach. 40min walk from Ambra Night - very inconvenient if going to Sun and Bass