To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.3
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All Reviews(109)
Positive reviews(104)
Reviews with photos/video(1)
Negative reviews(5)
Natalia
King Room
Stayed in Mar 2023
Couples
2 review
4.0/5
Very Good
Posted on Mar 21, 2023
This hotel has a very convenient location and nice breakfast. Overall, hotel is in the good shape and housekeeping is doing an amazing job. We stayed for a few nights and the second night we noticed small roaches around the fridge area, that was a definite turn off from the future stays here. However, nothing bad to say about personnel and housekeeping staff.
JungTay
2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi
Stayed in Jul 2023
Business travelers
11 review
3.5/5
Posted on Aug 6, 2023
The neighborhood is a little scary.
Facilities are average.
Breakfast is average.
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Balijietouyoyo
2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi
Stayed in Oct 2023
Couples
7 review
5.0/5
Outstanding
Posted on Oct 14, 2023
Except for the bad shampoo, everything else is good 👍The breakfast is also very filling
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🗺 Carbon Li 🥽
King Room
Stayed in Mar 2024
Friends
26 review
5.0/5
Outstanding
Posted on May 31, 2024
Very good, especially like the hotel breakfast
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Guest User
King Room
Stayed in Aug 2023
Friends
31 review
5.0/5
Outstanding
Posted on Aug 12, 2023
Hotel prices on the border between San Diego and Tijuana are skyrocketing on weekends. The price is pretty good. It basically costs 300$➕ on weekends. The environment is good and it’s not far from Las Americana Outlet. It’s very convenient.
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COLAbear
King Room
Stayed in Apr 2023
Business travelers
46 review
3.5/5
Posted on Apr 27, 2023
On the edge of the highway, there is only one fast food restaurant around. It's inconvenient to buy something. Two-story building, no elevator. Outside each room is an open passage. Not very safe.
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Guest User
2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi
Stayed in Jun 2023
Family
6 review
5.0/5
Outstanding
Posted on Jun 22, 2023
Facilities: complete and very good
Hygiene: clean
nice environment
Service: warm
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Guest User
Queen Room
Stayed in Mar 2023
Friends
4 review
3.5/5
Posted on Apr 1, 2023
Take the second exit of Route 5 and you can see the US-Mexico border wall on the second floor.
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Fangdayudiaochangxian
Two Queen Room
Stayed in Dec 2022
Family
1 review
4.0/5
Very Good
Posted on Dec 30, 2022
The hotel facilities are okay, the room has everything you need, the bathtub seems to be blocked so you can only shower, the location is far from Santiago but very close to the Mexican border, the breakfast is so-so, and there is a parking space when you check in.
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Patricia
Stayed in Mar 2024
Business travelers
5.0/5
Outstanding
Posted on Mar 25, 2024
Customer service was excellent, fast check in the only thing that I experience was that the all furniture was dusty, night stand, lamps..
Leticia
Stayed in Mar 2024
Family
3.0/5
Posted on Mar 22, 2024
The rooms need some updating, carpets are pretty dirty. Dining area inside is so small. Breakfast is probably one of the worst Best Western I've had. The coffee is instant coffee thats already a mixture out of a machine, pretty bad. Staff was nice.
Michael
Stayed in Mar 2024
Business travelers
4.0/5
Very Good
Posted on Mar 21, 2024
Was a good place for the price the only challenge was the WiFi was spotty and inconsistent not allowing me to get work done.
Derek
Stayed in Mar 2024
Business travelers
5.0/5
Outstanding
Posted on Mar 15, 2024
I had a great one-night stay here. The property is in good condition, the staff was very friendly and the price reasonable.
Barbara
Stayed in Mar 2024
Couples
1.0/5
Posted on Mar 6, 2024
Nice , was in walking distance to 24 fast food. Room really clean and looked recently renovated, really bad pot holes at entrance couldn’t see at night when we checked in. The
Rebekah
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 1, 2024
After getting in much later than expected from the border, we were too beat to make the 4 hour trip home. I quickly booked the best reviewed hotel i could find. I expected a comfortable stay, but i did not expect the level of cleanliness and confort we recieved with this hotel. The rooms and property are gorgeously designed, with close attention to detail. The basic 2 bed room was spacious, and the BEDS!! Those are the most comfortable beds i have slept in. Also, you are not getting the typical, deflated pillows you get with other hotels. These pillows are thick, supportive, and insanely comfortable. Plus, you just cant beat the free hot breakfast and amazing customer service. As a family of 3 with a young child, we definitely would stay again.