The Wheatsheaf Hotel, Sandbach

All the staff we encountered were friendly and efficient, we loved the decor in the hotel, bar area and room so first impressions were good. The big bed was extremely comfortable, but the room had little natural day light and the room had an extremely small window. The carpet in the room had a couple of small stains on it so hard wood flooring might be better, the over bedspread also had a small dark stain on it. The shower leaked all over the floor and the bathroom tiles were extremely slippery and dangerous after one short careful shower. One of the bathroom tiles was loose and it felt unstable and the grouted cracks between the tiles didn’t look the cleanest. Maybe consider the flooring and showers in these rooms as well as providing free bathroom slippers. Also the stairs were extremely steep so anyone with mobility issues might struggle. Car parking is tight and limited. Our room in the annexe was uncomfortably warm and it wasn’t a particularly hot night and the room had a fowl smell on entry. We later discovered it was the scented oil sticks in the room. Breakfast was fine.

Lovely hotel great room with a huge en suite very clean and comfortable and great location. Breakfast was excellent

Excellent Hotel, immaculately clean, beds very comfortable, the manager and all his staff were welcoming, friendly, and did everything to ensure we had a brilliant stay. Would recommend Sandbach as a great place to visit, plenty of historic attractions and easy access to Chester and nearby towns.

Haven't even had the breakfast yet, but the room (16) is perfect for us. Ground floor, 6 foot wide superfine bed walk on shower, all beautifully decorated. Dinner was off a set menu being Sunday , but there was still plenty of choice and the food was cooked to perfection. I dont usually like roasts but I cleared the plate. The waitresses were lovely, friendly and helpful. We will be back!!!

Lovely hotel , ideal for a quiet weekend break,staff are so helpful and welcoming and smiling , food available great menu, rooms very clean and modern, car park to the rear of the hotel, on the edge of a small village with shops and pubs and restaurants

The good - friendly enthusiastic staff, nice decor, good size rooms, good amenities,. The bad - Our room was unexpectedly in an outbuilding directly off the carpark and right next to a busy main road with cars and lorries rumbling past through the night which kept us awake - you could feel the vibration in the room - this was particularly annoying as I had specifically requested a quiet room. We ordered lunch in the restaurant and all the dishes came out a separate times with things missing we had to ask for, meaning we couldn't relax and eat together. Breakfast was poor - I'm vegan and they didn't even have any alternative for butter for my toast - I can't believe they didn't have flora or sunflower spread in a supposed 5 star establishment - what about anyone who has a dairy allergy? The quality of the rest of the breakfast was not good - either with some items undercooked, some overcooked - again items missing from the breakfast which we had to ask for and wait for. Really disappointed as it could have been so lovely.

Just had a two night stay at The Wheatsheaf. What a lovely hotel that has clearly had a lot of money spent on refurbishment. Everything was great for our stay. First night evening meal was excellent. Reasonably priced. The room, in the annex was stunning and large with king size bed and sofa. Staff throughout were so friendly, overall making a lovely feel about the place. Will definitely be back.

Just what you expect from a 5*