Guest User
February 15, 2024
The good - friendly enthusiastic staff, nice decor, good size rooms, good amenities,. The bad - Our room was unexpectedly in an outbuilding directly off the carpark and right next to a busy main road with cars and lorries rumbling past through the night which kept us awake - you could feel the vibration in the room - this was particularly annoying as I had specifically requested a quiet room. We ordered lunch in the restaurant and all the dishes came out a separate times with things missing we had to ask for, meaning we couldn't relax and eat together. Breakfast was poor - I'm vegan and they didn't even have any alternative for butter for my toast - I can't believe they didn't have flora or sunflower spread in a supposed 5 star establishment - what about anyone who has a dairy allergy? The quality of the rest of the breakfast was not good - either with some items undercooked, some overcooked - again items missing from the breakfast which we had to ask for and wait for. Really disappointed as it could have been so lovely.