When I checked in, I was not recognized as a Hilton Honors member. I asked to be put on the first floor and she was able to put me on the second floor. I asked for, and was given, two waters. The room did not feel clean. I wonder if it was because I asked for a different floor. Found small ants and a spider in the bathroom. The kitchen area was extremely small and the lighting was very poor. There were spotlights in the kitchen and one inadequate lamp in the living room. Breakfast was okay - scrambled eggs, potato croquettes and sliced sausage. I had a problem with the computer not working in the business area. I wanted to print directions from one Homewood Suites to another Homewood Suites. The woman at the desk was unable to help me. I also had a problem with the WIFI, and again, I think this was because I requested a different room. Would not stay here again.