The Royal Harbour Hotel

I enjoyed a lovely stay at the Royal Harbour Hotel over the August Bank Holiday, and loved my sea view room. The room was clean and well put together. The management was amazingly friendly and helpful. Well located near the town centre, it was a great place to stay to enjoy the Ramsgate Festival of Sound. The most unique part of the hotel is the amazing art collection and books everywhere. It was like living in an art gallery and book store all at once, which was a lovely experience. The artwork is well curated and there is even an online website describing the art, celebrating the collection they put together over the years. Very special indeed. Highly recommend this hotel and I will choose it again if I visit lovely Ramsgate again.

It is breathtaking how much a hotel can charge for a poky little room at the top of a precipitous staircase with a window overlooking the industrial port area of Ramsgate harbour. On its website, this looks like a boutique hotel but in the flesh, it looks like it needs a re-vamp and a fresh approach to management and hospitality. On arrival, we could not even locate the manager to check in and had to wait almost 15 minutes before he appeared. At least this provided an opportunity to admire the idiosyncratic and eclectic collection of art that hangs in almost every available wall space. Our room had a peculiar collection of what can only be called "maritime art" and a chair with a large cigarette burn in the middle. The Royal Harbour felt a bit "Fawlty Towers" without the bad jokes. The high cost, poor hospitality, lack of breakfast and early morning check out time did not endear it and I will not be going back.

No mention of self check-in within the booking confirmation. Self check-in details received 1.5 hours by separate email before arrival but missed by us. No one on site - phone wasn't answered; door wasn't answered. Finally received email, after emailing via website and email address, which outlined self check-in process. No amenities - no communal areas, no where on site to eat, just the room. Had to ask twice for the room to be serviced, once after a cursory attempt at servicing which didn't include cleaning the bathroom or hoovering or leaving tea/milk. The owner did not make contact with us at all unless prompted to do so (cleaning/self check in): very bad customer service. We were there for four days without seeing a single member of staff. However we did have a great view from the room.

WOnderful location overlooking the harbour where the armada set off to save our soldiers from Dunkirk , spotless clean , lovely rooms with great decor and sitting area. WE were in the annex and ate at the Little Ships on the sea front which has the same owners. MAGIC meal. We will go back as it is a great baae to explore the area

Pleasant, character hotel overlooking the harbour. Friendly staff. warm rooms and bathroom smart and clean. Nice shower. We had a family room which overlooked the back not the harbour. The stairs are steep and not for the elderly and four flights up. The boys liked the room and hotel. The garden Furniture looked a bit dated and the fridge for the min bar needed a clean. Pleasant hotel, check which room you are getting and nice view of the harbour from the sitting room. Middle price range. Handy for Ramsgate. We enjoyed our weekend. Minor things the uht milk cartons had gone off and no biscuits supplied with the tea - I'm GF anyway but might have been nice gesture and for the boys. Lots of lovely towels and very clean beds and had a good nights sleep. There was a chair in the room which was handy but could have done with more coat hangers for a family room. The offered to let us leave our luggage for the day if we needed after checking out. Nice of them :-)

This hotel is full of character and in a great location overlooking the harbour. Very comfortable bed and spotlessly clean. We had a self check in which was straightforward and trouble free. Good choice of restaurants within a few minutes walk.

Home from home.. the rooms got lots of character.. friendly and welcoming staff.. cozy bedding.. clean and tidy and the harbour and sea front is on your door step ideal place to stay ... Close to fab restaurants feel nice and secure just a lovely place to relax 😊