Hotel Karl Schranz

Our second stay at the Karl Schranz which, unfortunately, did not fully live up to our favourable memories of 2023. This review would be 4* but for aspects of the service which are slow and complacent. The hotel is very clean, comfortable, and generally well run with a nice wellness facility. In the dining room, at both breakfast and dinner, we frequently had to ask for some of the salads to be refilled, which was done but the bowl/s had been depleted for some time while waiting staff were apparently ignoring it, or perhaps considered it was someone else's job? This was true of breakfast e.g. when the muesli bowl was empty. Despite staff passing by, it remained empty until a refill was requested. Tables were repeatedly being cleared whilst one or more of us was still eating, creating a sense of urgency rather than a relaxing meal with friends after a physical day. The bar service, though infallibly polite and good humoured, once under pressure continues at its own leisurely pace irrespective of how many guests are waiting service. We left with a sense that everything has got a bit too 'comfortable', and presumptuous of its customer loyalty. A shout out to Goran the driver - unfailingly smiling and helpful.

The hotel is quite nice, however the food was below par, we had to buy water to drink as it is not included. I have never had to buy drinking water from a hotel. They would not allow us to take drinks or food to our rooms even though a few people were ill. Not very accommodating.

Terrific stay. Friendly staff, superb food, decent bar prices, comfortable accommodation. Not near the lifts, but an excellent taxi service takes you to the slopes. The hotel has excellent pool, sauna and steam room facilities. The only thing issue I would have...when you get in from a day's skiing, the hotel provides hot food...but...it would be even better if it also provided tea and coffee. Thanks!

We just left the Karl Schranz after a 7 day stay with 39 members of our ski club. The hotel is excellent and so is the food. The staff is super friendly and helpful! We have done many trips to the Alps and this has been our best lodge ever! Thank you so much for making our group feel so welcome. A special thanks to Tanya, Dominic and Evelyn for making us feel so at home.

We visited this hotel last week for a family ski holiday in St Anton . Every member of staff at the hotel went out of their way to make our experience the best it could be - right from our check in to check out ! The owners and their family , bar tenders, waiters, shuttle bus driver and domestic staff were professional but at the same time friendly , taking time to chat to guests and help in any way to make our stay so special . The meals were plentiful and beautifully presented and served showcasing local produce at their best - the unexpected and varied afternoon snack served in reception every day was welcome after a day on the slopes with a cold beer or cup of tea ! Our room was a junior suite which for 3 adults was perfect , spacious and beautifully clean . Overall , we would definitely return to Karl Schranz in its quiet location above st Anton !

Great hotel - easy access to ski lift via short walk or free No3 bus outside hotel , or using the hotels courtesy ski transport Food very good and well presented however in honest I’m a big guy and was not enough for me (however did manage) Marco and Tanja were exceptional as our waiter and waitress during our stay and cannot fault them Hotel was very clean and the rooms were spacious and warm, spa area was superb Steam room , pool and sauna with great view of mountains and snow outside whilst in sauna Lovely bar area with friendly bar staff Recommend this hotel to anyone A+++

Stunning Hotel, with lovely friendly staff that couldnt be more helpful. Food was great and plentiful. Away from town centre but so easy to get to and from with hotel transport or local bus. I wouldnt hesitate to recommend this hotel to anyone. If I could rate it 6 stars I would. Thank you to the wonderful staff for making our holiday so enjoyable

Clean comfortable friendly hotel. Dominic, Tanja and Goran are a credit to the hotel, they were all really friendly and helpful. The hotel is a little bit out of town but there's a free shuttle bus and the ski bus stops 50m from the hotel door so it was rarely a problem. The wellness spa is very clean and tidy and easy to use.