Guest User
December 1, 2023
Great price & clean hotel, couldn’t fault the rooms or pool side. We booked through jet2 got a great deal and would stay here again. However, one afternoon I was in my room getting ready to go out and a man just walked into my room, when he seen me he walked straight back out. I’m a young girl who had my own room, I had 2 keys which were both in my purse. When I mentioned this at reception she said it must have been the cleaner. I said it wasn’t because my room had already been cleaned that day. The receptionist was rude and no help at all, luckily this happened on my last day as I was nervous about going back to the room alone on the night. She clicked on the system and said nobody had a key. I had also reported no issues with my room therefore nobody should have had access. He didn’t even knock or speak upon entry.