C. Pablo Sanz 29, Santa Cruz, Santa Cruz Department, BoliviaView hotel details
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Guest Reviews of Delfines Collection Hotel by Mercure
8.2/10
Very good
62 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities8.3
Service8.2
Cleanliness8.2
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All reviews(62)
Positive reviews(11)
Reviews with photos/video(7)
Negative reviews(2)
Franz Banman
Standard Room with Double Bed
Stayed in Dec 2023
Couple
15 reviews
10/10
Outstanding
Posted on Jan 17, 2024
Very good hotel. My favorite in Santa Cruz. I totally recommend it.
Guest User
Standard Room with Two Super King Size Beds
Stayed in Feb 2024
Solo traveler
3 reviews
8.0/10
Very good
Posted on Mar 29, 2024
This hotel is not connected with Trip so I had to pay again on site and I’m still waiting for the refund. Hard to get around the hotel with no Spanish.
Guest User
Standard Room, 2 Double Beds
Stayed in Apr 2025
Solo traveler
1 reviews
3.0/10
Posted on May 12, 2025
My room wasn't cleaned; I slept in a room someone had previously used, with worn sheets and towels.
The receptionist gave me "the wrong room number."
Original textTranslated by Google
Dionei Hugen
Standard Room with Double Bed
Stayed in Mar 2024
Couple
29 reviews
10/10
Outstanding
Posted on Apr 17, 2024
Perfect hotel, good location, super clean, attentive staff, everything smells good.
Original textTranslated by Google
Guest User
Standard Room with Double Bed
Stayed in Feb 2024
Family
1 reviews
7.5/10
Posted on Mar 18, 2024
I really liked the hotel, the breakfasts and the attention of the staff, who helped us at all times. I don't have any complaints.