Motel Santa Cruz

We drove 12 hours that day and just needed a place to sleep to keep on driving the next day. The people next door were so loud, talking and screaming and singing with friends that even with ear plugs I could not sleep. Around 1am we tried to ask for the hotel's help but no one helped us. We even tried to talk to the loud people, nothing worked. Again, we just needed to sleep. We left around 3am and found another place to spend the night. Worse experience ever.

Friendly staff and clean!

It was nice however it looks like there are people living there and they're messy. Lots of flys outaide my door. May be due to agarbage can at the end of each hall.

Just wasn’t up to expectations. It was dirty and didn’t have any amenities. Not worth the price. On the good side the front desk lady was great!

Everything is good!

After getting the room, I have to ask for towels and remote batteries. The noise from the street was unbearable. There was no amenities like coffee in the room, closet, chairs. There were people fighting in the hallway. For $200 a night, I would have rather stay at Motel 6!!

Excellent service great customer service and great customer care

Heed the warnings and read the reviews and do not stay here. This place is absolutely disgusting and the service sucks. The ground and walls are sticky, it's NOT clean at all. The towels, bed sheets, pillows, blankets, and shower curtain were all heavily stained and did not look clean at all. On top of how low quality and disgusting the place was, they were extremely rude. My husband and I booked the room for us (with one bed, mind you) and they very rudely accused me of having 4 people staying there because my 2 best friends (whom I came to Santa Cruz to visit) came by the motel to pick me up one day and they "saw multiple people at our room". They also went into our room when we were not there which was disturbing because they did not seem very trustworthy. Luckily they were able to refund me because after 1 night I RAN out of there.

Paid almost $400 for a room as big as a closet and it was not the cleanest. The pictures online or ******* make the room look way bigger.