Hotel Camino Real

Skønt hotel og meget fin service. Vi vender ofte tilbage til dette hotel ;-)

Siempre elijo este hotel en Santa Cruz de la Sierra, es muy comodo, espacios muy bonitos, cerca de un mall y un supermercado, y el servicio es impecable. No tiene comparación. Hemos ido en familia, e incluso añaden una cuna si se lo solicita, los espacios son comodos, limpios, el internet funciona muy bien. Definitivamente una empreriencia inigualable.

Hôtel très élégant jolie décoration de l’entrée aux chambres jolie piscine bien que donnant sur une rue un peu bruyante chambres confortables belle salle de bain Impressionnant les perroquets a l’extérieur qui font un concert un peu bruyant certes

For me it is the best hotel in Santa Cruz de la Sierra, fabulous structure, good location and what makes the difference is the excellent attention of the staff who provide all the professionalism that a 5-star hotel needs. It's not like that in all places.

Excelente estadía, muy buena ubicación

The Hotel Camino Real is very comfortable and beautiful, but unfortunately the furnishings are a little dated. In the room (with pool access) you can see it from the loose sockets and the furniture is a little outdated, the beds are comfortable, they are on wheels and I almost hurt my foot there. Room service worked perfectly. Every now and then a tile is missing in the pool and you always have to be careful not to miss the steps in the pool or injure yourself on the protruding screws on the parasol. The sun exposure at the pool was best in the morning, from early afternoon the tall trees cast a lot of shade. The lawn could be better maintained, at the edges you only walked on hard earth in places. Over the holidays there were a lot of people at the pool, so there were far too few loungers. The plastic chairs are far too uncomfortable for sunbathing. The indoor pool is beautifully laid out, here again the tile problem, but still a nice experience with direct access to the steam sauna, sauna and large shower. Unfortunately, the adjacent fitness studio was much too small and there was no space for floor exercises such as Pilates or yoga. The breakfast buffet was OK, but not of outstanding quality. Fruit and local products such as cunapes, saltenas, arepa and empanadas were very tasty, the coffee was inedible, and the tea selection was excellent. The juice machine was the real highlight, as the juices were fresh and prepared to individual taste. The egg omelettes were also prepared to personal taste and brought to the table. The meat selection in the buffet was not very varied. I had to change rooms right at the beginning because the safe didn't work. You really have to complain here for something to happen. The service staff are always very polite and reserved, but you have to wait a long time for something to happen and you often have to make sure that you are being told the truth. It should also be noted that the large road that runs right next to the hotel is always very noisy. The huge shopping mall flashes its neon sign 24 hours a day and lights up the hotel at night. All in all, it was a nice stay with a few minor drawbacks. I personally think the price of the hotel is overpriced. In the end, everything worked out well.

Terrible. First, they forced me to pay for the entire stay as soon as I arrived otherwise they wouldn't accommodate me. When I left they wanted to charge me back and I had to wait until the afternoon for them to solve it. My 78-year-old father's blood pressure went up and he had to take a pill to feel better. Then I paid the hotel expenses in dollars and they did not want to give me the discount that they said on their signs that if I paid in cash I had 10% and that the consumption was almost Two hundred dollars. No one ever came out to apologize and only the receptionist attended to us. I went several times, but the customer service now leaves a lot to be desired.