Yuu-Lee Casa Bendita Huatulco

When we visited (January of ‘24) there was construction going on, which impacted which rooms we could stay in. The hotel is VERY noisy, especially when people show up and are chatting in the common areas. The employees are extremely friendly, the room clean but not well furnished, the A/C is cold and functional, and the attached brunch restaurant below (Niszul) was a highlight of our trip. Overall, you get what you pay for here.

A small hotel in Mexican style, very clean - the concept would be very good if not some details: 1 - a lot of mosquitos in the rooms, insecticide has to be on all time, because mosquitos are entering constantly from the bathroom window. Closing it is impossible, as there is only a mosquito net there which doesn't protect from smaller insects. 2 - From 5 days of staying there, 2 days we didn't have hot water, at all. For some time, the hotel ran out of water at all, both cold and hot. Solutions? Our x-room is still without hot water I guess because in the evening, we informed the reception that there was no hot water, and in the afternoon the next day when we were leaving, the issue was successfully "forgotten". 3 - They are constructing right now, so from 8 a.m. above your head, literally, there is drilling, hitting, scrubbing - all the construction noises. 4 - The TV didn't work, so they had to call technicians to fix it. So, additional trouble because no option was offered to move to another room, no, it was just like - ah, tomorrow technicians will come. 5 - We asked when reserving the room if we could leave later than at 12 p.m., and they told no problem to leave at 14.00 p.m.. But on the last day, they changed their mind asking us to free the room earlier. From the good things: the receptionists are very friendly even though not helpful indeed, they simply cannot fix things that require professional intervention. 2 - The restaurant: cheap and very tasty. Recommended for breakfasts. 3 - Rooms are cleaned very properly.

Did not like anything about it

We found this gem by walking to the beach and taking a random side street. Loved the building and the colours… As we walked by, we asked about the mezcal on display and the manager came out. We chatted with her (Monica) and became instant friends. She was so accommodating and friendly we booked a room few days later. The rooms are basic, but very clean and comfortable. There was some work being done in the building across the street, and the staff actually approached us, apologizing for the noise. They offered to move us to a different room, which was nicer and away from the construction. They have everything you need, like air conditioning (which we didn’t use), daily housekeeping, clean towels, television, and use of a fridge. They are also only a two minute walk to the beach. Exceptional service by Monica, Paula and Esther!

A round of applause for Paola, the front desk receptionist. She went completely out of her way to make our stay excellent. She was attentive and always greeted us with a smile. We will be coming back here, mostly because of her. Prices were reasonable and the room was a solid size. Water pressure was so-so, but that's most places in this part of the world. Conveniently located to Playa Santa Cruz and not far from La Crucecita.

This review procedure is overly demanding.