Hotel Riu Cabo Verde - All Inclusive Adults Only

Just the standard RUI Hotel setup…unable to get a booking in any of the specialty restaurants. Buffet restaurants the same repetitive food. Polite cleaning staff. Reception staff need to be more customer focussed I arrived at 8pm given a keycard and a map and pointed in the direction of the room…no one to help with baggage. Requested late checkout on the RUI app had it confirmed and then I find keycard not working on the day after spending the morning by the pool headed to reception was told I should have requested this at reception…at no point in time did the app state this. I was told that the bell boy had put a note under my door..that’s ok if I could actually get into the room to read it, but there was no note ! Would not say this is a 5* hotel more a 4*.

Absolutely love Riu Cabo Verde. Staff so friendly and helpful. It may be useful to have toilets nearer beach if possible.

My wife and i booked a 2 week stay at the 5 Star rui cabo verde Hotel Complex in Cape verde. We arrived at the hotel around 21:00hrs. We had already checked in on line, so it was relatively easy to get out room keys . We had to pay around 50 euros for the local echo tax at the hotel reception. We were also given 2 cards that we could exchange for pool towels the following morning , at the pool towel booth located next to the 2 pools that are surrounded by lots of sunbeds . We could change our towels whenever we wanted but had to make sure we obtained our cards back on the day we checked out. If not, a 10 euro charge was levied for each missing card. The room we stayed in had a king-size bed with a small sofa and a separate bathroom with a shower. All rooms come with a small balcony as well. I know the complex is advertised as 5 stars, but the rooms are quite basic, although nice. The rooms are cleaned every day along with a change of fresh towels. The grounds of the complex are very nice and clean , with lots of palm trees. Their is also entertainment every night. Their is one main buffet resteraunt which we tended to eat at a lot, only criticism is that the food was a little bit repetitive but nice. Their is a resteraunt around the pool area we're you could get snacks from during the day as well as drinks. Staff are very friendly across the whole resort. The pools are nice, and staff are always trying to entertain the guests. We went to the steak restaurant (alacarte ), which served really nice food. Forgot to mention Their is a wonderful coffee shop located in the hotel reception area, well worth a visit . We also visited the local spa complex and had a wonderful all-over body massage, well recommended. The dress code is informal in the buffet (shorts and t shirt) and long trousers for the alacarte, although lots of men just wear shorts and to be honest I wish I had. We visited the main town, santa Maria, which was a 5 euro taxi ride. Nice but small with a small pier that dogs the local fish. The local people, when you get out of the taxi, pretend that they work at your hotel and are on their day off. Quickly realised they look at your wristband the hotel have given you. It's very sneaky but clever. They do leave you alone once they realise you are not interested in what they have to say. We had a walk about and bought a few trinkets, then had a coffee and ice cream. You can keep your hotel room on for 10 euros per person per hour on your day off checking out if you want to. Overall ,we had an enjoyable visit and would definitely come back to this hotel.

As experienced holiday goers from a Carribbean cruise to beach holidays we can’t rate RIU Cabo Verde high enough. We requested a room in block 4 via email as we were in room 4011 last year. We were delighted to receive a reply from Elidi da Cruz that the team would do their best. We were delighted that they were able to accommodate us. Room 4012 is amazing and near the pool and beach which is exactly what we wanted. Angelina our room maid was excellent and our room was beautifully decorated when we arrived. Thank you Angelina and the management. The Promenade buffet restaurant is amazing with a fantastic selection of dishes for breakfast lunch and dinner. There are 3 a La carte restaurants which are also amazing. Service is 2nd to none and all the staff are so helpful and friendly. Bar staff at all the bars are very friendly and great at their jobs all working very hard.Always smiling. Entertainment is great but the White Party on the Friday is exceptional with great singers and everyone joined in the dancing.(Look out for it on Utube) Alex the fitness guy is great & the Aquafit is brilliant as are the Step, and the yoga classes.. suitable for all levels. 5 euros taxi ride to Santa Maria village, where the fishermen bring their daily catch to the jetty, defo worth the trip. Irish bar The Dubliner also worth a visit, very traditional Irish pub here in Cape Verde. The beach is only a couple of minutes walk from the pool, beautiful sandy beach and sea though the waves can be a bit strong, plenty of lifeguards on the beach. There is a beach bar serving beer and soft drinks. Only area for improvement could be the seating in reception as seats very uncomfortable. All in all a brilliant destination and we are looking forward to our next visit.

Arrived from birmingham 24th may.easy check in.block 5 as requested close to beach and really couldnt of been closer.room was spotless and spacious and bed very comfy.mini bar in room great addition.food varied and tasty and ala cartes made a nice change.drinks we fine gin and tonic excellent in lobby bar.the entertainment is not really our thing but the staff put amazing effort into it.all in all we had a great time and the beach was stunning with fab weather.thank you to all the great staff