El Cielito Inn - Sta. Rosa Reviews

The hotel is rather old,air conditioner is noisy,fridge is smelly

Room was a bit dark. Comfort room is a bit dirty. Pillows and linens smells. 🙄

Room is huge but was not so clean need improvement in cleanliness. ... But the free breakfast is superb. Staff at the La Hacienda were very friendly and accommodating.

Nice place for a night.

No boiling flask was provided in the room . Water has to request from receptions but overall service is okay as they allow guest to check in early and check out late.

We booked and paid for 6 nights but stayed only one night. It is a ridiculously annoying place to stay- very noisy Aircon in the room( hub said it felt like we're still on the plane), sink in the bathroom is clogged, our WiFi didn't work, key card room did not work, no bath mat, floor of bathroom is wet, the taps of the shower were annoying, reversibg the on and off, if I turn off the shower, the water from the bottom tap turns on, it was awful to use. I have not finished showering and the new soap given has become flattened like the size of a one peso coin! Reception never kept their promises, no bath mat, no hand towel, no soap came. The next day, I decided to check out even if we paid for 6 nights. Security and people at the redty we're very helpful, food was good there, but the hotel itself is really crap! We stayed here in 2019, booked two rooms to be near my family but this time, the facilities have become so bad. If you are given 311, run away! It's the worst hotel room we have been to, been up 30 countries mind you! The light and fab at the bathry is controlled by one switch and it was so noisy when it's on. The door kept alarming too, hey card was dodgy. Never again! Can I still get my money back? They did not deliver as they promised We went to Microtel, it was very comfortable there and quiet!

Our room is clean and nice . It’s quiet place . Staff are helpful and approachable.

Toilet would not flush and also, we checked in for a few days and they had a policy that they only provide bottled water the first night. I was advised that if I booked 1 day , re checked in, book and re-checked in, then these amenities would then be provided. Also, towels were not provided the next day, again this must be requested. @ 4k a night, these should be standard, jmho

The shower was not hot enough.