Barcelo Santiago Hotel - Adults Only

What a find Lovely clean hotel No kids Three good size pools, a little cold to begin but refreshing after a few mins Loads of sun beds Pool bar with table service for food during the day, AI includes this and all drinks no matter what brand Service is attentive at night, a bit slower when eating during the day Hired the big cabana beds for a day which gave a slight glimpse into how the other half must live Breakfast was good, omelettes very nice.. plenty of choice Stayed outside at lunch so not sure Tea had themed nights, again plenty of options for all.. wasn’t too confidence over the meat being cooked on the grill steak was a bit tough Location was great, shops and restaurants outside - 15 min walk to Los Gigantes where they had lots of shops and places to eat, €6 taxi there are a few small hills The entertainment at the hotel, main man Jay what a bloke energy and love for his job.. every hotel needs a Jay.. Games include Darts, Scholback, Shuffleboard, CornHole (beanbag throwing into target), Mickel (Bowls but with a block in sand), Boules… pool table was also there The views unbelievable… it was a seriously amazing week… During the day we had a violinist and acrobats to entertain..

Loved our stay, relaxing!

We spent 11 nights at this hotel on a half board basis There are many positives but the negatives we felt lost the rating down to four stars Positives All Staff were courteous and helpful Gabrielle on the front desk fabulous The entertainment staff were fantastic. Special shout out to Jay and Victoria. Amazing Enough sunbeds for all Varied breakfast and evening buffet. Something for everybody. Good quality food. Chef always willing to help if you wanted something a little different. Entertainment every night. We went half board and you are able to switch between lunch and dinner for the HB option if one day you fancy having dinner away from the hotel. Trips can be organised from the hotel and car hire as well. Free water dispenser sparkling and cold by the pool bar. Negatives Gym doesn’t open till 8am On arrival we had to take our own bags up to our room We were third floor sea facing balcony. The floors up to the third do not have canopies on the balcony and the afternoon sun can be very hot. The area is very hilly so outside the hotel it is not possible to walk far on flat ground. Cups in the room and restaurant are tiny. If you like a large mug of tea or coffee bring your own thermal cup with you Coffee machine at breakfast kept shutting down as grunds needed emptying. Long queues formed. Staff should keep on top of this. Breakfast is from 7.30am as we had a pick up at 7am on the last day we requested and early breakfast at 6.30am as the hotel does not provide breakfast boxes. This was terrible. I enclose a picture. As I do not eat processed meat or bread I was limited to a slice of cheese or yogurt. We had a coffee but that was pretty much it. Top tips The side rooms get the morning sun the sea facing the afternoon / evening sun Ensure you have the safe instructions given to you at check in. It is not intuitive.