Guest User
October 20, 2023
Comfortable, clean and fragrant hotel. Excellent location (close to Plaza de Armas, Plaza de la Constitucion, not very far from the Mercado Central and the funicular to Cerro San Cristobal...). Booked a triple room (3 single beds + a cot) for 4 people (2 adults and 2 small children): in the room there was a double bed (I hadn't requested it) which made me very happy; so the staff (although young) is attentive to niceties. In fact, he does everything to please the customer: the shower knobs didn't work and were immediately fixed; there wasn't a coffee maker in the room (it was there in the presentation photos, I had booked it for this too, it's essential for us!), the next day there was one (actually, they bought I don't know how many and put in all rooms!) plus waffles. Clean room (every day), spacious (even the bathroom, with towels, hairdryer, soap, shampoo... but without shower gel; if you don't have it, soap is fine anyway) with air conditioning, TV (with children's channels), desk, wardrobe, safe, chips, wine, minibar with water and everything else (for a fee); comfortable beds... not much to say (but there is no mirror in the room, perhaps a full-body one; there was only the classic bathroom mirror above the sink). The breakfast was excellent and varied, as was the restaurant (and the service staff, all very nice and helpful). Highly recommended, also for the quality/price ratio.
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