Lucia Agustina Hotel Boutique

Si vous voulez avoir l'impression de dormir au bord d'une autoroute vous êtes au bon endroit. La propreté laisse à désirer, les équipements literie et salle de bain aussi. Pas de petit déjeuner, l'accès à l'hôtel est impossible entre 23h et 8h, ne réservent pas les transferts depuis l'aéroport malgré ce qui est indiqué en amont. La serrure de la porte fonctionnait mal, le toilette aussi, pas de coffre pour garder vos effets personnels en sécurité. Ambiance fantomatique dans cet établissement qui n'est pas à proprement parler un hôtel mais un hospedaje. Le prix est exorbitant pour la prestation.

O quarto é bem bom, cama confortável, espaçoso. A localização é boa, bem no centro. O único ponto negativo é que não tem portaria 24h, fecham as 23h, então você não consegue sair a noite, tem que voltar antes do fechamento senão não entra. Ponto negativo para turistas que querem passear, sair pra jantar com calma ou curtir um barzinho.

Where to start? When we arrived there was no one at the hotel, even though we warned by email that we would arrive at lunch time, the hotel was closed. Apparently there is only 1 employee who does absolutely EVERYTHING and works I don't know 18 hours a day (maybe more), which is completely absurd. Well, the stairs are many and there is no accessibility. The building is very old, but that's the downside. Our room was absurd, the pillows VERY used to the point of being thin, our towels torn from so much use, grimy. The floor was so badly cleaned that after a few minutes of walking around barefoot my feet were dirty. The bathroom has a bad smell and barely fits 1 person in it. The shower stall has a curtain so the whole bathroom gets wet, even if you are careful. There is no 24-hour concierge so you have to be lucky enough to arrive and have someone open. I asked for at least 1 tea before bed, and the poor, very helpful employee took me to the room, but with almost cold water…

Unfortunately, of all the reservations that I have made only with this hotel, they did not recognize my reservation, in addition to being rude for wanting to assert my right by showing the email with the accepted reservation, even so, they did not give me a solution. The attention was disgusting.