Hotels Near ICOM Premium Plaza in Santo Domingo Este

Good overall location and the refurbishment since the last time I stayed is a huge eye-opener. Good to see more investments going into the area El Conde as the place was going into decline.

Stayed here as part of a medical service trip to the DR so we had 6 rooms for one night each at the beginning and end of the trip. We were welcomed with a warmth that is typical for the DR but there were a couple of problems on initial check in. Note that, like many hotels, not all rooms have two double beds and this was an issue for us, since our volunteers share rooms. This took some time and resulted in four of us being walked to another, nearby Hodelpa. Note that, even if you reserve a specific type of room, it pays to double check availability if this is important. There is a small, well managed parking lot at the hotel but the emphasis is on small. If you arrive by car, as we did, they will take your keys so they can move cars in and out of the tight space. There is a pay to park parking lot a couple of blocks away should the hotel spaces be full. The cost for this is nominal. Reception is airy and comfortable, with places for people to sit whilst other members check in. Once checked in, the rooms are accessed via a stairwell or a tiny elevator that reminds me of those one finds in Parisian hotels of a certain age. No room for more than 3 people, fewer with luggage. Also, the stairs seem to finish on the third floor despite there being rooms on the 4th! When you reach the top of the stairs on the third floor, you need to turn right, and double back on your self to find the stairs that lead to the 4th. Trust me, this is not intuitive! The rooms are functional but clean and comfortable. The bed in which I slept allowed for a great night's sleep and all was quiet which is a boon in SD which can be someone noisy especially in the evenings. I am not sure all rooms would be similarly quiet, but the street on which the hotel sits is relatively peaceful despite its proximity to the colonial center. Breakfast is provided and was excellent indeed. Plenty of choice and well staffed. There is a small patio area outside which is the pick of the available places to eat breakfast I reckon. Good choice of hot and cold foods were offered. Upon check out we were charged for eating a packet of ”Cheese-Its” from the room, which we had not consumed. One of the most annoying things in a hotel is having to argue you had NOT done something, especially taking things from the minibar, which I almost never do due to the high price of said items. I hate it when hotels make these phantom charges and, frankly, it happens about 30-40% of the time in hotels and necessitates an argument where one has to prove oneself innocent. Tiresome, even if it is only a few dollars each time. However, I would stay here again, it is a great base for the colonial center and very good value too.

The room feels well organized. The water pressure is very strong and I feel like I took a shower properly. Good because the transfer line from the parking lot to the room is very close. Parking manager always waits to help parking. Above all, the price is cheap

Based on the photos and reviews, we booked 2 nights to visit the colonial district and Santo Domingo. Bad surprise just when we arrived in the hotel area, we would have asked the taxi not to leave us there...but hey, we're going back. Friendly welcome and clean lobby. For the room it's something else, a box with a porthole, an uncomfortable bed and a bathroom of 1.5 m square, so small that they cut the door to accommodate the edge of the sink. We go out, it stinks, it's dirty and we get attacked from all sides, frankly we really don't feel safe, we quickly check out the spots to see and we go back. Horrible night, noisy and poorly attended hotel, well unless you want company..., barking all night, smells... we barely slept! We had informed that we would not stay the 2 nights, the manager acted surprised and obviously did not offer us any compensation for the second paid night... in short I could continue, but it's not worth it, go elsewhere , I will leave it there

#Praise# for the size of the room, the lighting in the room, the convenience of transportation, sound insulation, security, and the room layout are satisfactory; the hotel is super close to the airport, the reception service is very good, the breakfast variety is not many, but the basic models are available, like us The food is not large, the nutrition and variety are enough. Toast two slices of bread to make a burger, it feels good

Short vacation- 1st time in DR with my daughter. Loved the rooms, cleanliness, food, amenities (bath soaps etc were delightful). Good access to taxis- a must to get around. Did not attempt crossing the road in front; really wanted to go to the seaside- but that’s for next time 😊 Dined in most days- prices excellent (was not expecting room service to be so affordable in such a great looking hotel) Staff very professional. Did not feel hounded for tips at all, contrary to reports given elsewhere. Customer service was excellent- rapid responses to every issue we had (our phone wasn’t working on day 1, and we had to change rooms later bc thermostat needed to be fixed- was too cold🥶😅) I was genuinely shocked and pleased at how fast they responded and how sorry they were for the minor inconveniences. Bellmen Pablo and Alfredo 😘😘; they took care of us from start to finish. They made me forget I was in a foreign country, instead I felt like I was home. I truly wish them God’s blessings and hope they are there next time we visit! Santo Domingo very quickly became a favorite place of ours to visit. Renaissance Hotel made sure of that! Thank you all for your hard work- it is truly appreciated!