Hostal Nicolas de Ovando Santo Domingo - MGallery Collection Reviews

UN HOTEL CONN EXCELENTE UBICACION Y CON TODOS LOS SRVICIOS DISPONIBLES. LA ACTITUD DE SERVICIO DE TODOS SUS EMPLEADOS EXCELENTE, LO HACEN SENTIR A UNO EN SU CASA. 100% RECOMENDABLE DESDE TODOS LOS PUNTOS DE VISTA, ADEMAS DE SER UN SITIO HISTORICO DE RELEVANCIA PARA NUESTRA ACTUALIDAD INCREIBLE ESTANCIA !!

Great location, excellent hospitality and staff. One of the best hotels in Caribbean for business and leisure

Excellent services and very clean facility

Noise in the nights

特意訂的這家酒店，酒店歷史悠久，地理位置也很好，這次訂的豪華大床，前台的服務很熱情，最吸引我們的還是窗外的風景，很美。酒店的服務是加分項，泳池也很加分，前台和大廳禮賓服務特別的好，是一趟特別的旅行。滿意滿意

Excellent Hotel on a quiet street, but only 5 minute walk from the busy and charming Colonial Zone.

The property itself is very nice. The main problem with this hotel is that several areas of the hotel have mold. I am highly allergic so this was problematic. Also, I paid for a higher end room and when it rained, there were 4 leaks in the celling, dripping on our bed. When I went to alert the front desk, they apologized, but did not have any other rooms available. We put towels under the leaks, but we needed to leave for a business dinner reservation. Upon returning, they offered us another room which had less amenities that what we had paid for. It was musty and in a far corner from the hotel. We were not offered anything for inconvenience other than the explanation.."it's a historic hotel."

In my view this the best hotel in the colonial city. Great location, nice pool, good bar service and comfy rooms. Enough said.

Beautiful hotel! They have melded this historic building with the 1500’s feel and all of the modern conviences. The staff are so friendly and want to make your stay amazing. Pool was great to cool off by in the middle of the day, with a full bar and food. Downtown Santo Domingo is beautiful and full of life, you can explore a lot of the city just in walking distances from the hotel.

Felix was such a great concierge... He assisted us with our bags and gave us some history of the hotel while he helped us settle in! Hotel is gorgeous too. (Consider not driving into Santo Domingo in general though... Take a bus or something.) Great hotel. Great staff !

A fantastic property centrally located. Easy access to the colonial zone and lots of fantastic areas to visit. I have to give aspecial shout out to Felix who assisted us in getting rides and guides to the 3 eyes lakes and the cave restaurant. One of our friends left his favorite hat in the cab and Felix tracked him down again and safely delived the hat back. Staff at the hotel were very friendly and attentive. Would recommend room 4009.

The hotel is really nice. Pool area and breakfast buffet were amazing. The only concern is that there is construction right outside the hotel so not really practical with suitcases. But staff was really helpful. And helped us.

The hotel is located in beautiful historic building with nice courtyard and lobby, but the guest rooms all had heavy moldy smell. I checked 4 rooms they all smelled like that, I had to pick a less smelly one to stay. After 1st night stay I started coughing and I had to take allergy medicine! After I checked out of this hotel and arrived in Punta Cana, when I open my luggage all my clothes even the suitcase itself had these terrible moldy smell. that’s how bad it was. The breakfast was ok but the breakfast staff lacked attention to customers and some of them were very unprofessional. I asked for sugar for my coffee, the waitress wouldn’t go to the station to get the sugar set for me instead she just grabbed the sugar set from next table even there were customers still eating their breakfast.

A very different hotel compared to others we have stayed in due to it being housed in the old governor's house. We enjoyed our time there and it was ideally located for the colonial district. One downside was due to the directions the hotel sent us for vehicular access. It would have been more useful (we arrived in a hire car, not a taxi) if the directions had taken us to the hotel car park.