Vedema, a Luxury Collection Resort, Santorini

We stayed there in September 2024 — excellent hotel - the food was very good, the suite was superb and the service was brilliant! We took the Aegean Suite and jt was beautiful - in fact, the entire hotel was really good - as far as service is concerned, i have not seen better service in any other hotel in Europe for a very long time — all the staff - whether it was the concierge, the reception staff, the cleaners, the people at the restaurant — all of them — professional, cordial, attentive - very good. Thank you to all the people in the hotel - please keep up the brilliant work that you guys are doing!

Tucked away really away from FIRA so each ride will cost you 35 Euros to town. Also, no one seems to know where the bus stop is. Got different answers including never took one. Guest service is poor. Breakfast and room cleaning service great. Overall find something else as this is NOT a luxury resort.

We have just returned from a 10 day stay and overall it was quite a pleasant stay. Definitely not luxury though. We stayed in Suite Y1. Having stayed in some very beautiful hotels there are definitely improvements that could be made. Firstly, the room cleaning team need to sort things out. They come and clean your room and make the bed and you return to find it all clean and tidy. However, they take the dirty cups and glasses and don't replace them until another member of staff comes later in the day to replace them. Then someone else comes to replenish the coffee, tea, water etc. Another member of staff then later comes to bring a complimentary sweet or snack. We are the couple who has breakfast, goes to the pool and then later we return to our room after lunch to sit on the terrace or have a siesta but we were constantly interrupted with staff. One day I was on the terrace and my husband had gone to sleep. The cup and glass man came and had to leave everything on the table. Why can't the room be cleaned and serviced all at the same time? We also had a gate that led to the next door's terrace and on our first day the staff used our terrace to walk through to next door. We had to complain in the end as we never knew when someone was going to walk past our open doors and windows. It did, thankfully stop. There also was no information in the room giving trip suggestions or advice on the local area. Yes, there was a hotel TV info but this did not include any of this kind of information. There is very little entertainment within the hotel. We only encountered one lady performing during our 10 day stay and didn't even know she was going to be there! Where is the communication? I understand people go here for a peaceful holiday but a little light entertainment would go down well. There are 2 pools, only one with a bar. Why not have bars at both? The staff will come and ask you of you need anything but only when you can catch their eye. On the plus. The staff are very nice and helpful. In particular we would like to praise Lina and Michael working by the pool bar. They were amazing and so helpful. Also Michael at breakfast was so nice and friendly and always had time. The village square has 3 nice restaurants. Our favourite was Olio's and their staff were fantastic. Penelope, George, John and Panos. All incredible. Also the Reki bar next door. The taverna just down the hill from the hotel is great. Good value for money but gets busy at around 7.30 to 8. We loved a trip across the island that we booked in Fira. Great value at 200 Euros. If you want the sunset don't go to Oia. Way too crowded. Go to Franco's bar in Pyrgos, a short taxi ride from the hotel. It's a climb but thoroughly worth it and way better than the scrum in Oia.

Just got back from an eight-day stay at this superior hotel. If you are looking for quiet elegance, discreet,courteous and professional staff, this is the place for you. The people here go way beyond the call to make you feel comfortable and pampered. Everyone from reception, to the wait staff, housekeeping and maintenance crew were unbelievably gracious. Set in the middle of a small, quaint village full of charm and romance, two things are recommended for sure: a sunset catamaran cruise (the famous sunset will take your breath away and also, if you can, get an upgrade to a villa. The private pool along with the amenities and fantastic service are well worth it. Opa!

Vedema Hotel – A Luxurious Escape in a Traditional Greek Village Setting The Vedema Hotel is far more than just a place to stay; it's an immersive experience that feels like living in a charming, traditional Greek village. Each room is housed in its own unique building, offering guests a sense of privacy and tranquility that is hard to find elsewhere. We were fortunate enough to stay in a villa with its own private pool, which added an extra layer of luxury to our stay. The general pools throughout the hotel are equally impressive, with comfortable sun loungers that invite you to relax and soak in the serene atmosphere. However, the true star of the Vedema Hotel is its staff. Every member of the team is amazing—friendly, courteous, and genuinely dedicated to making your stay as enjoyable as possible. Their warmth and attentiveness create a welcoming environment that enhances the entire experience. Special recognition must be given to the manager, who clearly runs a tight ship. The hotel operates seamlessly, and the high standard of service is a testament to their excellent leadership. In summary, the Vedema Hotel offers a perfect blend of luxury, tradition, and outstanding service. Whether you're lounging by your private pool or exploring the beautifully maintained grounds, you're sure to feel pampered and well cared for. This hotel is a true gem, and we can’t recommend it highly enough.