Mar n Mar Crown Hotel-Suites

Excellent hotel,with lovely polite staff who can’t do enough for you Pool was cold but you except that at this time of year Room very comfortable and cleaned every day Lots of restaurants and bars around which are very good Would certainly recommend this hotel

Our room was immaculately clean. The bedroom staff are fantastic, and do a great job in searing heat. Towel rail in bathroom was ridiculously high - around 6foot from the floor! Nowhere to hang a bathrobe or anything else without it draping in the sink! I found the Reception staff to be surly, not the friendly Greek reception I had anticipated. We were not lucky enough to have a terrace on our Junior Suite only a small balcony. Our Suite overlooked the road up to the Thira ruins. The gem of our stay was the lovely Nicos, he greeted us in the early hours on our arrival after our flight was delayed and was there every breakfast time with a smile and a word, and very efficient - maybe he should work on Reception as his smile was more friendly than the young lady who could barely look up to acknowledge us when we walked through the door during the day or the afternoon/evening gentleman who was often engrossed in his laptop when we approached. It was always us that said hello first to either of them. There was no local information available in the room or on Reception regarding local buses etc. We had been there 3 days before I realised you could get food during the day! The pool area was immaculate and there was plenty of space available. Drinks at the poolside bar are very measured - a small bottle of Coca Cola is opened for your mixer, but then you are only given half! The location suited us perfectly, very near to some fantastic restaurants, and just far enough away from the very busy area. I was so looking forward to our stay and overall the area was good for us. I was just left a little bit wanting in my experience at the hotel.

Not a good experience from the start . We checked in in the middle of the night and shown to our room which was up many stairs. We soon discovered that this room didn’t have a whirlpool which I had paid for . I went to reception and they said they would sort it out in the morning with a upgrade to a room with a whirlpool . I said again to the man it is not a upgrade it is what I paid for . I went to reception again in the morning and was told they would have to talk to the boss about getting me a upgrade to a room with a whirlpool and garden view . I showed the women my booking sheet with the words garden view room with a whirlpool. I was then told to go back later in the day. So later in the day we went back to reception and they give us another room with a whirlpool which was all cracked with paint and holes on the inside . The Wi-Fi didn’t work the tv didn’t work . The cleaner missed our room twice . The room could do with a fresh coat of paint. And for how much I paid for the room you was only allowed two small bottles of water in the fridge on the first day.then after that get your own . The breakfast was just eatable . There was Lots of fruit but the eggs and bacon was of poor quality. I enjoyed kamari but would not stay in this hotel again.. the trip was a special treat for my partners 50th which was totally ruined . I emailed the hotel a week before we went to ask if I could pay for a bottle of bubbly to the room on her birthday . And I asked at reception too. And the day after her birthday there was a bottle appeared In The room. Total disaster.

Fantastic stay! The hotel was beautiful, modern and very clean. It exceeded our expectations, it definitely looks better in person which was a bonus. We had our own private hut tub and sunbathing area within our balcony. The staff were friendly and helpful & a great breakfast was available every morning. The pool area and bar also brilliant! Definitely recommend and will return if visiting Santorini again

We were fortunate to have a pool side room, and this definitely ensured that our week here was just amazing. The room itself was perfect, as was the bathroom, with clean fluffy towels, both for the room and the pool which were changed daily. We were also super impressed by the daily cleaning of the room. The staff, well I can't thank you enough, everything from check in, breakfast, information and tour booking was done fantastically well. I researched the location before I booked, and I wasn't disappointed, on a quiet road which only leads up to Ancient Thera (very much worth a visit), and no more than 10 min walk to the amazing beach, and beach bar, our fave way to spend a few hours in the afternoon. You can actually get a great sunrise from the pool. Although a tour of the island is fabulous, you have to make the effort to go up the path to the "Spring of Zoodochos Pigi", an ancient spring in a cave, with a chapel, a most serene moment. The road to the beach has a more classic Greek feel about it, we didn't really venture further into the town, staying in our own bubble between the hotel and beach bar. Taverna Danas (Next door), and Honey and Thyme were our favourite's, we felt disappointed and taken advantage of by The Olive Oil (Not on Google maps surprisingly). We hope you enjoy as much as we did 😍