Abrazo Villas

We stayed in the Thea villa which is located at the back of the villa complex. The villa itself was very clean, the hot tub was lovely and there is a Carrefour literally about a minute walk from the villa. We had an optional free breakfast which was nice of cold cuts, bread, coffee and juice. The sunrise from the villa itself is such a sight to behold and you can see it from bed which is an added bonus. Communication was great here and the staff were very friendly and giving us advice about where to go and where to eat, even offering to get us reservations on places on our behalf - thank you Irina! I've read a few reviews on here about it being too hilly and the roads being unwalkable. Whilst I would say that yes, the roads in Santorini generally don't have footpaths, that's not exclusive to this place so don't rate it against that. And to anyone complaining about how steep it is, again, yes it is steep, but if you look at a map before you arrive at the island, you will realise it's literally a volcanic caldera so I don't know what people really expect. To solve this, the villa offers to hire ATV/quad bikes to get around for quite a reasonable price, and it's such a great way to get around so highly recommend that. To people also claiming on sadly missing out on the sunset, it's a 10-15 walk up to Imerovigli (it's a steep hill) or a 1 minute drive with a quad, which again, I recommend, so it's really easy to catch the sunset if you wish to see it, it's not hard. 5*!!

Overall this property was disappointing. Located on a very busy uphill road, definitely not walkable. The road is very noisy at night and there was a constant loud noise throughout the night that kept us up. The bed is pretty uncomfortable. The breakfast was disappointing, stale cookies and bread. Not many vegetarian options (fruit, few slices of cheese and hard boiled eggs). Called to ask for more coffee for breakfast but was told we were unable to get any cappuccinos or espresso. The service was not the best, only cleaned our room once during our 3 night stay. Never replenished our toilet paper or shampoo/ body wash. Was only offered 2 water bottles for our entire stay. The pool area was nice and the pool bar had really good food. Overall we expected more from a 4 star hotel.

Run away from this property. See pics for your info. Listen to the bad reviews, horrible place, overpriced, not a 4 start hotel, more like a 1 star hotel, they are scamming people. After pointing out such disgusting, dirty conditions, no money back was granted, we had to book two different hotels, no concern at all to fix the situation. Entitled, tried to prove us wrong constantly, Shane on ******* gif posting this place. See it for yourself!

The villas are very pretty and in excellent condition. The pool setup is great as well as the pool bar. Transportation to OÍA is very easy but for Fira you need to walk up a big hill (5-7 minutes walk) to be able to take a bus. Otherwise the transfer options are expensive. Breakfast is average ( dry/hard bread). Unfortunately, I got bitten by bed bugs at this hotel ( I realized at the second night and saw the bed bugs when I woke up! The hotel manager managed this very poorly, made me feel as it was me maybe that brought them? I took longer to submit my comments as I wanted to make sure that there was no bed bugs at the hotel in Athens I previously stayed before going to Santorini. I am back to Athens and no bed bugs here. Be aware of what just happened to be in such clean hotel?

Breakfast is below average, poor service (during breakfast many stuff is lacking ) like no teaspoon, bread not enough. no table napkins and whole lot more..no microwave, no kitchen hand towels. Personals are moody,

I love the lava room where we stayed because it has the best view of the caldera,of course it comes with a price. Mathew and his brother were very accomodating and helpful. Their chef, Dimitri, was very nice,and we enjoyed chatting with him about Santorini, and also the menu we ordered was really good. The only major issue for us was accessing the hotel. While it is only 5 minutes walk to the bus stop, it's going uphill and no designated side walk on a narrow 2 lane road,with very fast local drivers, they don't give way or slow down for pedestrians. This would've been a nice stroll if not for the safety issue. Unless, you use taxi or rent a car,this is a beautiful quiet place.

A specific amount of money was taken from my wallet and my girlfriends purse while the room was being cleaned. No question what happened, when my concern was brought up to the manager she was rude and accusatory towards me. We filed a police report and are trying to get our money back. This is the last thing I want to do on my vacation to Greece, total BS. Besides that, the place is mediocre at best. Not worth the money they charge, stay away from this place.

Excellent place! The owner and the employees are very friendly . Beautiful views from the villa.

Need transportation or great walking shoes to get into the closest area for shopping, Thira. Sad that we were on the wrong side of the island and couldn't see the sunsets but still had a great view of the water. There were no shelves or drawers in the room to unpack. Staff was wonderful and helpful, even got us connected with an ATV within an hour of our arrival.