Santo Pure Oia Suites & Villas

The best in Santorini even in the world. We spend 3 days in this hotel and It was a wonderful experience.

The very warm, welcoming and solicitous staff, beautiful pool area with stunning vistas, and ample & delicious breakfast buffet are FIVE stars at Santo Pure. Our rating is four stars because the original room had a cluttered, limited view of the sea. The staff was very kind and accommodating, and we willingly paid significantly more and waited a few hours for an ocean view room. Keep in mind that Santo Pure is on a hillside; there is a street that leads down to a busy oceanfront part of the island; there is a parking lot below. (We positioned our photos to crop out the clutter below.) The hotel is not oceanfront, but does boast exceptional ocean views from the pool, bar, and dining areas. Shoutout to George who took excellent care of us poolside, and to the dining room breakfast team – you all were a highlight of our stay in Oia😍🤍🇬🇷💙👍🏽xo!

Overall verdict: not worth the $800 a night price. I don't like writing bad reviews but I wanted to share our experience because this is a very expensive hotel and we did not have the best experience. My husband and I came here for our honeymoon. While the resort itself is a convenient location to Oia and offers beautiful sea views (although NOT caldera views as its located on the other side of Oia), this hotel has some issues that I feel should be noted for a hotel touting 5 star services with a high price tag. We checked in around 330PM, 30 minutes after the stated check in time. Our honeymoon suite was not ready, so they sent us to the pool bar to wait and get a complimentary drink. After what felt like stalling, we were finally taken to our room almost two hours after check-in time. The room we were given was unfinished with a poor presentation for a honeymoon arrival. (See pics of chopped chunks of strawberries and note the champagne was sour). There were plaster marks on the bathroom counters, an exposed light socket, dust/plaster dust on the counters, surfaces and drawers, the mini fridge was never used (still in wrapping), not plugged in and not set up or stocked, there were stickers on the bathroom door as if it had just been put in place, a large gap in the tiles of our patio with trash visible, leftover tools and trash in front of our pool area, etc. The room was in the new portion of the hotel and obviously not ready for guests but we were placed there anyway. After discussing the issue with hotel management, we were given the option to move rooms (a downgrade) or stay the night in our current room and move the next day. We decided we'd wasted enough of our time with late check in and room issues, and we stayed the night in our unfinished room to avoid changing rooms that same day and again the next day. I called later in the evening to request an extra blanket that was never brought. Normally I don't even touch the mini bar but upon arrival to the hotel we were told the water is not potable and to drink bottled water, but bottled water was not provided. We called twice for water, which also was never brought to us. In the morning i was so disappointed in their service and informed management that we would like a refund on the rest of our stay and we were changing hotels. Management then offered us an upgraded room with a pool and hot tub and asked us to allow them the chance to make it up to us, so my husband agreed that we'd stay. In hindsight I would've changed hotels despite the inconvenience of moving. The new room was nice (although hot tub jets did not work) and we were able to enjoy the rest of our stay, but overall I felt conned. The place felt more like a Holiday Inn with nice views posing as a high end luxury resort. I felt duped. The food was average to poor (the caprese salad consisted of a bowl of cherry tomatoes with a blob of mozzarella), room service was slow to non-existent with it oft

I chose this resort for the yoga and yoga and it did not disappoint. The highlight was yoga lessons with Katerina! She brought a variety of classes from vinyasa morning ritual to strength building to meditation. I took 4 classes and wish I could have done more. Highly recommend!

I’ve never felt so welcome to a country yet alone a resort. Santo has been by far the best experience. My husband and I are on our honeymoon and from the time we were pick up from the airport to the time we arrive we have been waited on both hand and foot. We experienced one of the best massages ever. Yea when you arrive and leave and they also sent us home with complimentary ones. Alex and Palos were so kind and had great attention to detail

Day one and I’m ready to go already! Will also be calling Costco to advise of the horrible selection of using this hotel. It certainly it is not in alignment with the quality Costco prides itself on. I have a cave suite with a pool and the entire suite smells like garbage! It’s so bad that I feel nauseous and they are taking their time coming to check things out. Advise the front desk that I am starting to feel sick the smell is so bad and it’s been half an hour and no one is here yet and no offer to change my room. This has ruined my trip! I wouldn’t ever recommend this place to anyone EVER! Asked for a manager on call and there isn’t one. Concierge keeps saying I understand your concern but isn’t doing anything about it. This place is horrific! So before anything has been done, both my husband and I are having to just stand outside because the stench is literally sickening! Now we both have vomited from the smell. Had my friend come down to the room to make sure I wasn’t losing my mind and she could smell it before she came in. I just want to go home! I want my money back and I want the next flight out!