Lava Suites & Lounge

The hotel is close to the pier

Just perfect, unbeatable location

Very poor experience! This is not qualified to be classified as a homestay, how can it be classified as a hotel? The price of 1100 per night does not match the picture. Most importantly, the service is astonishingly poor! First of all, the hotel has to go down a lot of steps to get there. There are only three staff in this so-called hotel, Christy at the front desk, a man who seems to be able to move things, and an aunt who cleans. The front desk confidently said that they didn't go to the whole class, and no one was there after three o'clock, and no one helped carry the luggage up so many steps! And after three o'clock, the luggage cannot be left in the hotel, otherwise the consequences will be at your own risk. I ask you are a hotel right? Should hotels provide luggage service? Christy at the front desk replied with a nasty attitude, you have already checked out at 11 o'clock (yes, I rushed you to checkout at 11 o'clock, because she is going to get off work), after that, you can do whatever you like, it has nothing to do with us. He also said that if you want to write a comment, just write it! Second, the hotel is very dilapidated, like a cave dwelling, there are no windows inside and it's stuffy! The sanitation is also very poor. I saw that the cleaner wiped the sheet on the sofa bed where we slept with his hands and cleaned it. The next guest will use the same sheet! The scenery is not as seen in the photos, the sea is blocked by the front wall. This place is highly not recommended! The attitude of the front desk also wishes them a prosperous business!

Very well located and yet quiet accommodation, sheltered from the hustle and bustle of Fira, with a breathtaking view of the terrace. Nicholas, who welcomes you, is considerate, available, attentive, discreet and very friendly. Excellent address.

Well located hotel, nice view. Disappointing compared to the photos: no light when we arrived at 8:30 p.m. Lots of walking with suitcases. Good breakfast and very helpful welcome. Very small swimming pool without deck chair to lie down on. Room without window except that of the door. Not worth 230 euros per night!