1 Yezhou Road, Haitang Bay, Haitang District, Sanya, Hainan, 572013, ChinaView Hotel Details
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Renaissance Sanya Haitang Bay Resort Guest Reviews
4.7/5
Outstanding
8126 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(8126)
Positive reviews(8003)
Reviews with photos/video(3435)
Great swimming pool(1039)
Loved the beach(852)
Delicious breakfast(813)
Perfect for kids(757)
Close to beach(382)
Has facilities for children(155)
Clean pool(100)
Negative reviews(123)
Guest User
Deluxe Sea-view Double Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
We had an amazing stay at Renaissance. At first we were a bit skeptical when we reached the hotel. But we were upgraded to a better room thanks to Ms. Area Wang, she was a friendly face and greeted us with amazing hospitality. The staff is extremely friendly and helpful. Yes the hotel is a bit dated but luckily our room was spacious with a dedicated walk-in closet and an amazing view from the top floor.
Response from Property: 尊敬的賓客,我們非常開心您對此次入住體驗感到滿意。很榮幸酒店可以得到您的認可及推薦,三亞海棠灣萬麗地處國家海岸線海棠灣度假區,擁南海而立,環抱17公里純美沙灘,集現代與東方宮殿為一體的設計風格及上千種植被覆蓋的花園,盡攬海南島迷人的熱帶風情。三亞海棠灣萬麗度假酒店地處海岸海棠灣,酒店坐擁一線壯闊海景,綿延沙灘,酒店設施設備齊全,滿足一站式度假需求的同時致力於引導賓客探尋驚喜,酒店內有沙灘鞦韆、星光泳池、大堂風水球、中央草坪等多處美拍打卡點,相信您已將萬麗的多彩定格在了回憶中,更將旅程中的美好時刻定格在了心中。全體員工期待有更多機會為您創造更完美的體驗!
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guang1218
Deluxe Twin Room
Stayed in Jan 2025
Family
17 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The rooms in Renaissance Hotel are very large and clean, the hotel facilities are complete and the service is good, the housekeeper Marcia upgraded us to a sea view room, the hotel has a shuttle bus to the duty-free shop, it is very convenient, the hotel is equipped with four restaurants taste very good, the cost is also very high, the buffet breakfast taste is very good, there are many pools in the hotel, they are very clean, the hotel also has a private beach, the waves are not very big,you can go to the sea, the hotel is very new, very clean.
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Response from Property: 尊敬的賓客,我們非常開心您對此次入住體驗感到滿意。很榮幸酒店可以得到您的認可及推薦,三亞海棠灣萬麗地處國家海岸線海棠灣度假區,擁南海而立,環抱17公里純美沙灘,集現代與東方宮殿為一體的設計風格及上千種植被覆蓋的花園,盡攬海南島迷人的熱帶風情。三亞海棠灣萬麗度假酒店地處海岸海棠灣,酒店坐擁一線壯闊海景,綿延沙灘,酒店設施設備齊全,滿足一站式度假需求的同時致力於引導賓客探尋驚喜,酒店內有沙灘鞦韆、星光泳池、大堂風水球、中央草坪等多處美拍打卡點,相信您已將萬麗的多彩定格在了回憶中,更將旅程中的美好時刻定格在了心中。全體員工期待有更多機會為您創造更完美的體驗!
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Anonymous User
Deluxe Sea-view Double Room
Stayed in Jan 2025
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Nice hotel with all amenities. The only downside is the location, far from Sanya but there is Atlantis and cdf Duty free nearby
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Travel16
Deluxe Sea-view Double Room
Stayed in Sep 2024
Solo travelers
15 review
3.0/5
Posted on Oct 5, 2024
This hotel is in need of an upgrade. Rooms need a refurbishment, room service needs to include more payment options and a bigger selection to order from. The Spa facility is still not in operation since 2021. The positives, the pools are a wonderful sanctuary and most of the service staff are helpful and professional.
TheItaliantraveller
Deluxe Queen Room
Stayed in Sep 2024
Couples
33 review
5.0/5
Outstanding
Posted on Sep 19, 2024
We have been staying in this hotel for 3 days. Yes, as many say, the hotel is a bit old, and we had to ask for room change because the one we got was smelly. but the service level is high. The staff is always prompt, at any time of the day, and night, to help you. Their all day dining is good. The swimming pools are huge and clean. Thanks to Snow and Anson for the overall service and to Dayana at the restaurant, priceless attitude.
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Anonymous User
Deluxe Queen Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Very nice hotel with very friendly staff.
Thank you
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Kirill Shmarkovsky
Deluxe Sea-view Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Very nice hotel, a lot of pools, nice sandy beach! The only problem is that the beach is not equipped for swimming...
Special thanks to english-speaking lady with beautiful name Snow from reception for her help.
Highly recommend this hotel for few nights stay!
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Aurdrey 小毕!
She was incredibly nice and supportive, expertly arranging the best available room for me.
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Anonymous User
Selected Deluxe Room - Sea-View (Double bed)
Stayed in May 2024
Couples
16 review
4.0/5
Very Good
Posted on May 10, 2024
The hotel is ok just needs more attention to the details , breakfast is ok but needs some improvement especially the western side swimming pool is big and when it comes to hygiene there is nothing much to do especially with the trees around , the inconvenience is that swimming is not allowed in that side which is not the hotel problem , but should be considered before booking as it’s an important thing to do if you are in a beach side hotel .
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Maksim
Deluxe Queen Room
Stayed in Apr 2024
Couples
9 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Price-quality ratio. large area, clean. The rooms require updating the furniture. Breakfast is good, wide choice.
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Hamidreza & Atefeh
Deluxe Queen Room
Stayed in Apr 2024
Couples
26 review
5.0/5
Outstanding
Posted on Apr 9, 2024
This hotel offers spacious and comfortable rooms, a wide selection of breakfast items, and a team of friendly and helpful staff members, including Ms. Ivy Liao. Ms. Liao went above and beyond by arranging a complimentary airport transfer for us and was always available to assist with any needs. Considering the affordable price point, I highly recommend this budget-friendly hotel for its exceptional quality and service."
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Guest User
Family Garden View Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 9, 2024
A bit further away from the main hotels in Haitang bay, nice beach, clean and well lit swimming pool open until 22:00.
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Excellent service by Audrey free upgrade and free breakfast
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Valerie Gail
Family Garden View Room
Stayed in Jul 2024
Family
9 review
4.7/5
Amazing
Posted on Jul 15, 2024
Great hotel. Stayed twice now. This time half of the pool was closed though, which is disappointing as it's one of the best features of the hotel. The kid's facilities are excellent too. Would need a bit of an upgrade since parts of the hotel seem old, but everything was clean.
Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Solo travelers
3 review
3.2/5
Posted on Jul 15, 2024
Lovely beautiful hotel on the beach but very secluded and difficult to get an evening meal, the restaurant for western food was closed most of the time and so I only had a choice of one set meal from the Thai restaurant, I had to order in on Meituan, but the choice of local food was pretty awful. The price of food in the hotel was also too expensive it was 80rmb for a gin and tonic which was very overpriced for a single drink. Beautiful living accommodation with 5 star facilities and great staff. Difficult for foreigners to stay there as no English spoken and far away from the towns and cities.
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Response from Property: Dear Guests, thank you for choosing Renaissance Sanya Haitang Bay Resort. We are happy you are satisfied with our service. Looking forward to seeing you soon!