InterContinental Hotels SANYA HAITANG BAY RESORT by IHG

Haitang Bay was the only place I hadn't visited yet, and since I was traveling with a child, I found that the InterContinental offered the most extensive range of kids' activities and entertainment, so I booked it without hesitation. The hotel room was very spacious, and they provided slippers, bathrobes, and toiletries for children. The breakfast even had a dedicated kids' buffet, which made my child feel involved in the morning meal. On the day we checked in, we were assigned a butler, Bobby, who sent daily greetings and checked in on us, providing reminders whether it was raining or sunny. The kids' club, mini-train, mini-cars, and bicycles were all available for unlimited use, and my child absolutely loved it. We booked a travel photoshoot on the third day, which was also very thoughtful. Even though it was hot and my child wasn't very cooperative, the photographer still managed to capture some pretty good shots despite the challenging conditions. The complimentary buffet also included a mermaid show. Every day was wonderfully enjoyable, and my child said they want to come back again next time!

Hidden gem, highly recommend! The hotel boasts a beautiful environment, impeccable cleanliness, and excellent facilities. The service was attentive and thoughtful. The complimentary photoshoot by Bojue Travel Photography was fantastic; the photographer was professional and kind, great at framing shots, so I didn't have to worry about posing. The photos turned out high-end and stunning, offering incredible value for money. Getting to stay and have photos taken all at once was incredibly satisfying!

Our butler, Kaylee, contacted us a day in advance and checked in daily (1-2 times) to ask if we needed cleaning or linen changes. The overall experience was great, the hotel was very comfortable, and the service was impeccable. When my daughter went to the kids' pool, the staff proactively helped her put on a float board – they were incredibly gentle. Since we had a child, the kids' services were also top-notch. Upon check-in, we were given a room close to the central axis, and the view was fantastic!

Coming to Sanya Haitang Bay for a family trip with the kids, choosing Intercontinental was definitely a no-brainer! It was an immersive experience of relaxing by the sea while the kids played, and we were just overflowing with happiness. The butler service was incredibly thoughtful, always responding promptly to any questions we had. They had all the toiletries, kids' slippers, and bathrobes, and they even provided a step stool, a rocking horse, and a tent upon request, which was such a nice touch! The hotel has a mini-train that takes you to the beach, perfect for those who want to avoid walking. There's an indoor slide, a ball pit, a building block area, and climbing facilities. The smallest kids' pool is super safe at 0.5m and 0.9m deep. The kids had so much fun they didn't want to leave! 🤣🤣🤣

As the third stop of our trip, the InterContinental truly surprised me. Even before check-in, our butler Winnie contacted me in advance to understand my needs and helped coordinate our room. The executive lounge was also excellent, and everyone I met greeted me warmly. Whenever I had an issue, I could contact Winnie, and she would resolve it quickly. I will definitely choose the InterContinental for my next trip. The breakfast had a great variety, and my kids really enjoyed their stay there.

Our stay at InterContinental Sanya Haitang Bay Resort was absolutely wonderful! We were traveling with our child, who suddenly fell ill and started throwing up. The hotel staff were incredibly caring throughout. They not only helped us promptly clean up but also thoughtfully brought us some comforting congee and consistently checked in on our child's well-being. It was truly touching. The hotel's facilities, cleanliness, ambiance, and service were all top-notch – a perfect score for the overall experience! We had a great night's sleep; the air conditioning temperature was just right, and we didn't feel any drafts blowing directly on us. A special thank you to Lucas 👍🏻👍🏻👍🏻 for his meticulous and thoughtful service, and for following up with us so attentively. We were extremely satisfied with our stay and highly recommend it!

InterContinental's service is truly exceptional. Our butler, Bobby, was incredibly attentive and made perfect arrangements for our kids. The two-night family stay was packed with activities in a beautiful environment; we didn't even need to leave the hotel. The decor and materials at the InterContinental are top-notch, with stone and solid wood that will stand the test of time. All the staff were wonderful; during room service, they thoughtfully left plenty of tissues for the little ones. The restaurant staff were always smiling too. A perfect vacation!

Facilities: The amenities are complete, clean, and well-maintained. Hygiene: Very clean, housekeeping was prompt and thorough daily. Environment: Quiet and beautiful, with stunning panoramic views as far as the eye can see. Service: The front desk and other staff were warm, welcoming, and provided thoughtful service. Miss Kaylee was patient in answering and resolving all our questions every day – kudos to her! The underwater restaurant has a beautiful setting, blending the sea and sky seamlessly. The hotel's BBQ buffet offers great value for money, with fresh ingredients and unique flavors. Overall, it was a very satisfying trip, and I look forward to visiting again soon! 👋

My lucky charm must have been working overtime, because I got upgraded to a suite at the InterContinental! The room was huge, sparkling clean, and faced the sea! The room service was excellent, and the food was delicious! A special shout-out to our butler, Kaylee, who took care of so many detailed requests! I'll definitely be coming back!