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Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(3021)
Positive reviews(2844)
Reviews with photos/video(867)
Convenient location(553)
Nice sea view(385)
Close to beach(316)
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Delicious breakfast(144)
Friendly front desk staff(120)
Clean pool(39)
Negative reviews(177)
Aiym
2-bed Room With Garden View
Stayed in سبتمبر 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on 29 سبتمبر 2024
Everything was good. Although most of the stuff were not able to speak English, they were so willing to help and very friendly. The hotel is okay, you can see that it's a bit old, but it's clean and comfortable, and that's all that matters to me. It's located not far from the beach, like a 2 minute walk.
Response from Property: Dear valued guest, welcome to Hailifang Resort Hotel in Sanya. Thank you for choosing our hotel and for taking the time to share your experience with us. We highly value your feedback and opinions about our hotel services. We apologize for not providing you with a satisfactory stay this time and we will continuously learn from our guests to improve our services. We will strive to provide you with more efficient, convenient, and high-quality services. We sincerely look forward to your next visit. Wishing you a pleasant life.
Kate Jane
Super Suite - 2-Bedroom, Sea-View
Stayed in يوليو 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on 16 يوليو 2024
We enjoyed our stay at the Seacube. The room was very clean and spacious, and the balcony view of the bay was fantastic. Although the hotel is located further from the city centre, we found that the easy access to the beach and onsite pool were perfect for our holiday. There was a good variety of food at breakfast, however there was the same selection every day with few Western options. The apparent absence of English-speakers amongst the service staff could make it tricky for a non-Chinese speaker to easily stay here.
Our stay would have been more enjoyable if the restaurant staff simply smiled! Also, the addition of cutlery (apart from chopsticks) would be helpful, espcially knives for the available toast and jam.
If you're looking for a simple seaside holiday, the Seacube delivers. Our 12-year-old had a great time. We would stay here again.
Response from Property: Dear customer, hello! Thank you very much for taking the time to share your stay experience with us. We are very sorry for your unpleasant experience during your stay. We have forwarded the issue you mentioned to the relevant department for follow-up and handling. At the same time, we will also take measures to strengthen employees' service awareness, further improve service efficiency, and respond to guest needs in a timely manner. Thank you again for your feedback. We hope to have the opportunity to serve you again
Guest User
Family Deluxe Suite - Sea-View
Stayed in أكتوبر 2023
Family
2 review
3.2/5
Posted on 19 أكتوبر 2023
Ok location. But front Service staffs no good. Many things listed in the booking was not told till we ask next day then only advised in unfriendly way.
Response from Property: Dear guests, Hello! Thank you for taking the time to share your experience with us. We are very sorry for your unpleasant experience during your stay. The problems you mentioned we have feedback to the relevant departments to follow up and deal with. At the same time, we will also take measures to enhance staff service awareness, further improve service efficiency, timely response to guest needs. Thank you again for your feedback and hope we can have the opportunity to serve you again.
Got-It
Deluxe Sea-view Twin Room
Stayed in أكتوبر 2023
Travel with friends
8 review
2.7/5
Posted on 10 أكتوبر 2023
Front desk - the service was average because staff just seemed very unhappy. The lady that assisted us was very kind, until she did not know something, she asked her colleagues and they were very reluctant to assist her. I felt so sorry for her but she managed to work her way around completing the check-in.
Room - air conditioner was weak. Only had 1 shower gel and 1 shampoo, yet it was a twin bedroom. No slippers when we checked in. The floor was dirty because of the wall concrete coming off.
Not the best place to stay for foreigners that cannot speak mandarin.
Location is perfect for going to the beach and it’s not far away from the airport.
Response from Property: Dear guests, Hello! Thank you for taking the time to share your experience with us. We are very sorry for your unpleasant experience during your stay. The problems you mentioned we have feedback to the relevant departments to follow up and deal with. At the same time, we will also take measures to enhance staff service awareness, further improve service efficiency, timely response to guest needs. Thank you again for your feedback and hope we can have the opportunity to serve you again.
K Royce
Super Suite - 2-Bedroom, Sea-View
Stayed in أكتوبر 2023
Travel with friends
5 review
2.2/5
Posted on 7 أكتوبر 2023
Staff were not friendly. I arrived after 5 pm and was sent to a very dirty room that was still being cleaned and friends were checked into a room where other guests were already staying. Breakfast staff looked so unhappy and the food was not good. Has the potential to be a cute little hotel but, at this time, I would not recommend it.
Response from Property: Dear guests, Hello! Thank you for taking the time to share your experience with us. We are very sorry for your unpleasant experience during your stay. The problems you mentioned we have feedback to the relevant departments to follow up and deal with. At the same time, we will also take measures to enhance staff service awareness, further improve service efficiency, timely response to guest needs. Thank you again for your feedback and hope we can have the opportunity to serve you again.
Guest User
Superior Sea-view Queen Room
Stayed in يوليو 2022
Travel with friends
10 review
5.0/5
Outstanding
Posted on 19 يوليو 2022
The hotel is 10 minutes away from the beach on foot. The swimming pool is not deep but quite big. There's a nice view of the beach from some rooms.
Response from Property: Dear guest, hello, thank you for staying at Sanya Sea Cube Resort Hotel. It is our goal to provide thoughtful and warm service to our guests. Thank you for your affirmation of the service of the hotel staff. Ninety percent of the hotel's room types face the sea, and you can enjoy the beautiful South China Sea and feel comfortable. In-house guests can enjoy free access to the Little Fish Kids Club and the 700-square-meter outdoor swimming pool. In addition, the 180° sea view room and the Haohai sea view parent-child room are very popular, which is a relaxing place for your travel and vacation. We sincerely welcome you again and wish you and your family a happy holiday!
Paulina
Panoramic Sea-view Double Room
Stayed in يناير 2023
Solo travelers
4 review
4.5/5
Great
Posted on 2 فبراير 2023
The hotel is located in a nice area, which makes it easier to access the beach.
Response from Property: Dear Binrong,hello,thank you for your stay in Sanya Sea Cube Resort Hotel,and I really appreciate your evaluation.The hotel has a first-line sea fruit room,which is only 5 minutes' walk from the seaside.Meanwhile ,we really hope to get 5 points of your praise,because we must have done less than 1 good enough.
Guest User
Superior Sea-view Twin Room
Stayed in يوليو 2022
Family
2 review
3.5/5
Posted on 31 يوليو 2022
The location was great, but be advised that the hotel is right opposite the graveyard, so you get to go through the graveyard to the beach.
Shower cubes are do not close tightly, which makes water run throughout the bathroom when bathing.
Cleaners were not cleaning under the beds. It was always dusty and sandy.
The rooms are not soundproof, so you get to hear all the noise, despite being on one of the top floors.
Breakfast was good, quite a variety, and the hospitality was great.
Surrounded by many restaurants and the hotel has a lot of activities for families including an outdoor movie screen near the pool. n
Response from Property: Dear guests, Hello, thank you for staying at Sanya Sea Cube Resort Hotel and not providing you with satisfactory service. We are deeply sorry for your feedback. We have feedback to relevant departments for rectification, thank you for your advice and have a nice life.
Guest User
2-bed Room With Garden View
Stayed in نوفمبر 2024
Couples
1 review
4.7/5
Amazing
Posted on 26 نوفمبر 2024
The room is very clean and close to the beach, just a few minutes' walk away. The hotel provides a wide variety of breakfasts. The dripping air conditioner affects the sleep a bit, but there are no other problems.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying at Sanya Seacube Resort Hotel. We are deeply sorry that we failed to provide you with a satisfactory stay experience. We have reported the dripping sound of the air conditioner to the relevant department for rectification. If you feel dissatisfied during your stay, please contact us in time and we will solve it for you as soon as possible. We sincerely look forward to your visit again and hope that we will have the opportunity to provide you with satisfactory service again.
Guest User
2-bed Room With Garden View
Stayed in نوفمبر 2024
Other
2 review
5.0/5
Outstanding
Posted on 7 نوفمبر 2024
A trip can be completed by finding a satisfactory hotel as an auxiliary. I am going to Sanya again, and the hotel reputation in Sanya was average in the early stage. In order to make this trip more pleasant, I found an old friend of many years and asked him to recommend a cost-effective hotel to me.
My old friend said that Hailifang will make you feel that the trip is worthwhile. For this reason, I booked Hailifang as the hotel to stay, and then started a day's trip. Because the time of this trip was relatively rushed, I was always on the road. When I arrived at the hotel at night, I was exhausted. I was thinking that it would be perfect if I could have a good meal.
After taking a shower, I came to the Dream Cube Restaurant on the first floor. The waiter in the restaurant, the gentle explanation, and the warm environment made me feel comfortable. I ordered several special dishes in the restaurant, each of which was exquisite and picturesque, which made me appetite. Among them, the abalone with Kewpie sauce made me feel the style of the sea.
Original TextTranslated by Google
Response from Property: Dear guests, we are very touched to see your careful review. You are simply a free advertisement for us. Your affirmation is the greatest support and encouragement for Sea Cube Hotel. Your praise is a beacon for the hotel, always guiding us to move towards higher standards. In order to meet your higher requirements, we constantly correct and improve ourselves. This is also the greatest tribute to you, our lovely customer. Return. We will always remember your support and hope you will remember that we are always looking forward to your visit again! I sincerely wish you good health and a happy life!
Guest User
2-bed Room With Garden View
Stayed in أكتوبر 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 28 أكتوبر 2024
Not bad, not bad, the hotel is quite comfortable, the front desk staff is very enthusiastic, very convenient, there are many breakfast varieties, go out to come back, choose to have dinner in the hotel restaurant, the snacks and set meals are good, the restaurant waiters are also very attentive to the dinner!
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying at Sanya Sea Cube Resort Hotel. It is our goal to create an outstanding hotel that guests love. Thank you for your affirmation of the service of the hotel staff. The hotel is located in the quiet Sanya Bay, adjacent to the Coconut Dream Corridor, and is located in the middle of the Sanya Bay Haipo Resort, with very convenient transportation. The public area is fully open-plan, and you can breathe the slow sea breeze even in the lobby corridor. Being in the Sea Cube, from morning to night, the sun rises and sinks, the sea surface is golden, and the full holiday mood makes you have nowhere to hide. The unique architectural style of the new Chinese style and Southeast Asia combined with the island style, and the inverted V-shaped building design allow more guest rooms to lie on their backs in the beautiful scenery of the Sunshine Coast Beach. The hotel's recreational activities were fully upgraded in August 2018. Guests staying in the hotel can enjoy the Little Fish Children's Club and swimming pool water activities for free. In addition, the 180° sea view rooms and deluxe parent-child suites are very popular and are a good place for your holiday experience. To cater to guests from all over the world, the Dream Cube Restaurant has prepared a finely crafted breakfast buffet, so that you can enjoy a feast even when you are on vacation in a foreign place, and start a new day full of energy. We sincerely invite you and your family to visit Sanya Sea Cube Resort Hotel again, and wish you a happy life and everything goes well.
Guest User
Deluxe Garden-view Twin Room
Stayed in أكتوبر 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 24 أكتوبر 2024
This stay was very pleasant, mainly because of the beautiful sea view, the warm and friendly hotel staff, and the elegant and quiet environment. The room was clean and tidy, with all the facilities. I will choose this place again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Sanya Sea Cube Resort Hotel. To create an outstanding hotel that guests love is our goal. Thank you for your recognition of the service of our hotel staff. The hotel is located in the tranquil Sanya Bay, adjacent to the Coconut Dream Corridor. It is located in the middle of the Sanya Bay Slope Resort, with very convenient transportation. The public area has a fully open design, so even in the lobby corridor you can breathe the gentle sea breeze. Being in Sea Cube, morning and evening, the sun rises and sets, and the sea surface shines with golden light, leaving you with a full vacation mood that leaves you nowhere to hide. Adopting a unique architectural style of new Chinese style, Southeast Asia combined with island style, the inverted V-shaped building design allows more guest rooms to lie back in the beautiful scenery of the Sunshine Coast beach. The hotel's recreational activities were fully upgraded in August 2018. Guests staying in the hotel can enjoy free access to the Xiaoyu Kid's Club and swimming pool water activities. In addition, 180° sea view rooms and deluxe family suites are popular and are a good place for your holiday experience. In order to cater to guests from all over the world, the Dream Cube Restaurant's breakfast buffet prepares finely crafted breakfasts, allowing you to enjoy a delicious meal even when you are on vacation in a different place, and start a new energetic day for you. We sincerely invite you and your family to visit Sanya Sea Cube Resort Hotel again. I wish you a happy life and all the best.
lx000000000
2-bed Room With Garden View
Stayed in أكتوبر 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 19 أكتوبر 2024
This hotel is good and has a high cost performance ratio. It is clean and has a beautiful environment. It is on Sanya Bay Road, very close to Tianya Haijiao, and it is also very quick to drive to Nanshan Temple. The lobby manager was very smart and upgraded my room to a balcony sea view room. The service was very good. I will stay in this hotel again next time I come to Sanya.
Original TextTranslated by Google
6/9
Response from Property: 親愛的您,感謝您對海立方度假酒店的認可,海立方酒店一直遵循並秉承:衞生乾淨,賓客放心;環境清靜,賓客傾心;配套設施齊全,賓客省心;服務周到細膩,賓客舒心;房間光線適度,賓客靜心。我們期待與您的下次見面喲~
Guest User
2-bed Room With Garden View
Stayed in أكتوبر 2024
Couples
2 review
5.0/5
Outstanding
Posted on 23 أكتوبر 2024
There are many places to eat around the hotel. The service is also very good. The check-in attitude is very good and efficient! The breakfast is rich. The room is clean. The swimming pool is comfortable! It is 3 minutes away from the beach. The beach is very lively! It's just too sunny!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your recognition of the Sea Cube Resort Hotel. The Sea Cube Hotel has always followed and adhered to: clean and hygienic, guests are assured; quiet environment, guests are attracted; complete supporting facilities, guests are worry-free; thoughtful and delicate service, guests are comfortable; moderate room lighting, guests are quiet. We look forward to seeing you next time~
Guest User
2-bed Room With Garden View
Stayed in أكتوبر 2024
Couples
12 review
5.0/5
Outstanding
Posted on 19 أكتوبر 2024
The room is big and clean! You can see the sea from the balcony. There is also a swimming pool with clean water, which the children love! The location is convenient. The service is also great. Popcorn is also provided in the room! I will stay here again next time
Original TextTranslated by Google
Response from Property: 謝謝親的點評!滿意衹是我們的起點,驚喜與感動才是我們一直要尋找的方向。我們將不斷超越與完善,期待與您下次美麗的邂逅。我們堅信,等您下次再來的時候我們將會比現在更加優秀,會讓您像回到家一樣温暖,這兒就是您的另一個家!常回家看看哦~(*^__^*)