Dukadimaotouying
February 24, 2024
After I checked out, the hotel charged an additional 81 euros to my credit card. I saw the credit card bill reminder and asked the waiter that there seemed to be a charge of 81 euros, but the front desk said it was impossible. As a result, I checked the credit card statement to confirm that the hotel had charged it, and then asked the hotel again, and the hotel admitted that there was a system error. Then I complained to Ctrip. Ctrip reported that the hotel said it was a deposit, but in fact, a 50-euro deposit was already collected when checking in. This kind of behavior is clearly trying to trick the Chinese people, which is a bit excessive.
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