Hotels Near Congregação Cristã no Brasil - Jardim Nélia in Sao Paulo

Muy buen Hostel! La zona común está muy cuidada y limpia. Tienen una buena cocina donde todos pueden cocinar. Por la mañana temprano, ofrecen diferentes bebidas y comida. Mi habitación era muy satisfactoria y estaba muy limpia. Recomendaría este Hostel si estás por la zona.

I ended up at the São Paulo Airport Marriott at 3:30am after first of my three flights home to Sydney, Australia was stopped from taking off. I was having trouble getting answers from the airline about my forward connecting flights, given that I would be flying across 2 different airlines, and was getting contradictory, confusing and harsh responses from the airline I booked with. So, let's say I was a little stressed... However the service here was beyond impeccable! They really made me feel calm and at home during a difficult time. Special shout out to Muriel who checked me in and William on the front desk during the day, who were both cheerful and professional. Breakfast and lunch service was delicious, full of options and the servers were also incredibly helpful, polite and friendly. The room was comfortable with blackout curtains, and the pool was a nice addition. Hope those reading this don't find themselves feeling as stressed as I was when I checked in here, but let me tell you, you'll be in very good hands if you do find yourself in this hotel!

This is a great hotel just 10 minutes by shuttle from GRU international airport. I spent one night in a Suite before an early morning flight and absolutely loved the hotel and my room. Staff were extremely friendly, the suite was very large and beautiful, with a very nice granite bathroom, lovely L'Occitane Agua de Coco amenities, very comfortable beds, and I will stay there again without hesitation. The hotel has a small lounge for suites (and executive floor I believe) offering breakfast (which I could not try due to my early departure) and small happy hour (gin, whisky, wine beers, soft drinks, nibbles, etc). It has a swimming pool (again could not try due to my timings), a fitness centre with sauna and hammam (note that they do not provide towels for the sauna/hammam so you need to bring one from your room. The hammam is also extremely hot). I also tried room service which was good without being excellent. I really really wanted to give that hotel 5*. The only reason why I didn't is that I got repeatedly woken up due to the room service people not being able to locate my credit card details. I gave my passport at check in (both when I did online check in and in person in the lounge) and my passport details and the next morning, reception confirmed to me that it was on file, but for some reason room service could not find it, and so they ended up calling my room repeatedly, knocking at my door etc whilst I was fast asleep (my alarm was for 5 the next morning before 27 hours of flying, so I really wanted a good early night), even after I explained repeatedly that 1) I had given my cc details and 2) in any case, if they could not locate them, they could absolutely leave the bill at reception and I would pay the next morning (I was asleep and really didn't want to wake up and dress just to resolve a bureaucratic failure on the hotel's side). This felt frankly unpleasant, and whilst I do not want to blame the person who did it personally as I am sure that they were just following their procedures, this made me feel unwelcome (unlike everything else I experienced in that precisely very welcoming hotel) and I had precisely chosen that hotel to be able to sleep so being woken up several times really killed the point. I really think that this should have been handled better (I am also a frequent guest with that chain and they have all my details so it's not as though I was going to run away like a criminal to not pay a BRL120 bill!) But again, apart from that slightly sour experience, everything else was 5* and I am hoping that this was a one off and that next time, I won't experience similar incidents again.

Advanced equipment, smoking area, good service attitude, clean and tidy, beautiful environment, we are very satisfied with the stay, the price is reasonable, I hope to have the opportunity to stay again next time.

Escolhi este hotel por ser da rede IBIS, mas ledo engano, nada a reclamar do check in, foi ótimo atendimento, mas ao voltar do trabalho após um dia exaustivo, encontro o quarto sem toalhas no banheiro, ligo para a recepção e falam para ir buscar, depois como perto do hotel não tem muito opção de restaurantes, pedi um jantar, se arrependimento matasse, estava horrível, não consegui comer. Como tinha que estender minha estadia, falei com o recepcionista da noite e ele me disse que faria a mesma tarifa que eu tinha, seriam mais dois dias, (depois confirmaria minha extensão pois precisava de aprovação), na manha seguinte fui renovar minha estadia, e a recepcionista me cobrou uma nova tarifa, disse que a noite o recepcionista havia me feito outro valor, ela disse que era o valor que tinha passado e nada poderia ser feito. Sai do hotel e fui procurar um outro hotel nas proximidades, achei um novo hotel, mais simples, mas muito melhor que o IBIS Aruja, não volto mais para esse hotel .

Front desk could be a little more sensitive and allow me to check in around 09:00 am instead of 11:00 am due the flight delay. They expected to pay almost 50% of the rate of the room to be inside two hours earlier . The front desk manager could be a little more considerate das well since I check out at 10 pm , I wouldn’t be able to enjoy the breakfast in the next day , but they refuse to allow me to have breakfast in the check in day. Room is ok, and they have shuttle services to the airport. Dinner is almost and reasonable price .

The hotel is very confortable and perfect for a fast transit, they car that they have is very confortable and brough us from airport to hotel and back to airport for free with a perfect service.

During my stay at Sleep in Guarulhos in São Paulo, Brazil, booked through Trip.com, I encountered exceptional service from start to finish. The reception staff demonstrated impeccable customer service, promptly addressing a small issue with my booking without any hassle on my part. Their efficiency and professionalism ensured that my stay got off to a smooth start, allowing me to relax and enjoy my time at the hotel. As a parent travelling with my 4-month-old, I was particularly impressed by the thoughtful amenities provided by the hotel. They provided a cot for my baby, which was not only of excellent size but also incredibly comfortable. It's always a relief to find accommodations that cater to the needs of families and Sleep in Guarulhos exceeded my expectations in this regard. Of course, one of the highlights of my stay was the breakfast buffet, which offered an impressive array of options to suit every palate. From continental favourites to hearty breakfast dishes, there was something for everyone, and the quality of the food was outstanding. Overall, my experience at Sleep in Guarulhos booked through Trip.com was nothing short of excellent. From the exemplary customer service at the reception to the comfortable accommodations and delicious breakfast options, every aspect of my stay was memorable and enjoyable. I wouldn't hesitate to recommend this hotel to fellow travellers looking for a wonderful experience in São Paulo.

The hotel is very large. I happened to see a reception group on the day I arrived. It is a base for domestic travel agencies to organize groups. The room I booked also has a balcony. It is generally comfortable. However, it is not recommended for girls to check in too late. There are a lot of messy graffiti near the downstairs of the hotel. There are homeless people in the park, so you need to be careful when traveling⚠️

The hotel is very well located, a quarter of the Paulista, with Starbucks almost in front. I found the room very good and spacious. The bathroom seemed old, needing maintenance - the door of the box very hard and strange, the cap of the bath vase. Breakfast is fat and very tasty, it has a leisure area with pool and academy, but I didn't test.