Novotel Sao Paulo Center Norte

Novotel Sao Paulo Center Norte Reviews

Novotel Sao Paulo Center Norte

Avenida Zaki Narchi 500, Vila Guilherme, Sao Paulo, 02029000, BrazilView Hotel Details
Novotel Sao Paulo Center Norte
Novotel Sao Paulo Center NorteNovotel Sao Paulo Center NorteNovotel Sao Paulo Center Norte
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Novotel Sao Paulo Center Norte Guest Reviews

4.2/5
Very Good
138 review
Verified reviews
Location4.3
Amenities4.0
Service4.3
Cleanliness4.3
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All reviews(138)
Positive reviews(37)
Reviews with photos/video(9)
Near shopping area(5)
Convenient for shopping(5)
Negative reviews(2)
Guest User
Standard Double Apartment
Stayed in Aug 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Aug 24, 2024
very good hotel,clean, comfortable, food not expensive.
Response from Property: Dear Guest,Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ana Carolina EgydioGeneral manager
HAGAN TIMOTHY
Standard Double Apartment
Stayed in Jul 2024
Business travelers
43 review
5.0/5
Outstanding
Posted on Aug 13, 2024
good and nice location
PICHANDI TAMILARASAN
Standard Double Apartment
Stayed in Apr 2023
Business travelers
6 review
3.7/5
Posted on Apr 4, 2023
Good enough for short trip closer to shopping mall
Liuhuiqiang
Standard Twin Apartment
Stayed in Aug 2023
Business travelers
13 review
3.7/5
Posted on Sep 2, 2023
Environment: Expensive but reasonably clean Service: OK Facilities: I have to complain, there is no shower gel, no water, no slippers, and no toothbrush.
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Guest User
Family Room
Stayed in Aug 2023
Business travelers
1 review
3.7/5
Posted on Aug 17, 2023
In an older hotel, there was no hot water in the faucet in the room, the hair dryer was broken, the toilet was broken, and the air conditioner panel was a bit broken after changing the room the next day but it was usable. It is relatively close to the exhibition center. It takes about ten minutes to walk. It is convenient to eat and shop. Opposite is Carrefour and a shopping center.
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Guest User
Standard Double Apartment
Stayed in Jan 2024
Business travelers
1 review
2.5/5
Posted on Jan 26, 2024
The staff are very nice, but the facilities really make me feel unattended... The first time I stayed in a hotel, the shampoo bottle was empty. When I checked in at night, I didn't bother to ask the front desk to fill some water for a few days... The room was also very noisy, and I lived on the second floor. There was a sound of banging things upstairs every day... There was a problem with the elevator not closing and closing quickly after arriving. The kettle borrowed from the front desk was dirty and had a strange smell! The biggest problem is the faucet of the wash basin. Water comes out in small drops. It takes a long time to fill a cup of water for brushing teeth. I have to wait for a sip of water. Why do we need a faucet with such a small amount of water output? I am really speechless...
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Guest User
Standard Double Apartment
Stayed in Aug 2023
Other
9 review
4.5/5
Great
Posted on Aug 21, 2023
Facilities: Relatively old
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Guest User
Standard Twin Apartment
Stayed in Aug 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 23, 2023
Good location and complete facilities
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2310182526
Superior King Suite
Stayed in Aug 2022
Business travelers
174 review
4.0/5
Very Good
Posted on Aug 31, 2022
Business travel, hotel location is good and convenient. The price/performance ratio is relatively high.
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Guest User
Family Room
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 1, 2023
The best
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Anonymous User
Standard Double Apartment
Stayed in Sep 2024
Travel with friends
20 review
1.0/5
Posted on Sep 6, 2024
酒店沒有拖鞋,沒有牙刷,沒有飲用水,沒有熱水壺。就一張床。電話上一層土。也沒沙發,床是拼裝的。招待所級別打電話到前台,不會英文,直接掛電話,掛了三次。不會英文找個會的接也可以,他就一聽英文就掛。 真不是四星。 早餐還沒有我住的宜必思的早餐可口。鹹的怕你吃多了。
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Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel São Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ana Carolina EgydioGeneral Manager
Guest User
Standard Twin Apartment
Stayed in Aug 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Aug 19, 2024
很老的酒店了,因為在展館附近所以挺貴。但設施很老,最噁心的是馬桶水壓不夠經常沖不乾淨。優點是早餐還算豐富,服務也還可以,乾淨程度也可
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Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel São Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ana Carolina EgydioGeneral Manager
Guest User
Standard Double Apartment
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 5, 2024
商務出差非常方便,離機場展館都近,旁邊就有超市和購物中心。 機場Uber30分鐘左右車程,房間乾淨衞生。
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Response from Property: Dear Guest,Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ana Carolina EgydioGeneral MAnager
vivien0912
Standard Double Apartment
Stayed in Jan 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jan 26, 2024
衞生:滿意 設施:滿意 環境:滿意 服務:滿意 唯一不好的就是房間裏沒有飲用水和餐巾紙,不過好像巴西的酒店都沒有提供餐巾紙 早上起床還看到了日出🌅
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Guest User
Standard Double Apartment
Stayed in Mar 2024
Business travelers
4 review
3.5/5
Posted on Mar 11, 2024
房間挺乾淨的,後面是個商場也方便購物。就是樓道里地毯的味道很重 刺鼻的那種,這種味道會傳到房間裏 薰的難受噁心。後面我找前台換了房間 也換了一棟樓,發現味道一樣 無語了😓 還有就是酒店正門出來不遠處 很多流浪漢 不太安全 大家出門要注意安全
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