Intercity São Paulo Paulista Reviews

Excellent stay! Great for a weekend. Safe area too, breakfast was nice, good selection. Nice big room, bed is super comfy too. TV wasn’t to great, remote wasn’t working too well and very few of the channels worked. Tried to use the Gym and the treadmills and multi gym function wasn’t working/broken. Treadmill is actually pretty dangerous 😂 maintenance there for sure. Apart from that would stay again, hoping these small things are fixed 😊

This hotel is very close to Paulista Avenue, which is very convenient for eating and shopping. The room is very clean and the breakfast is quite rich. If you come to Sao Paulo next time, I will continue to consider staying here

The experience of staying here is really terrible. I came here on a business trip. Because of the time difference, it is daytime in China and nighttime in Brazil, so I need to reply to work information at night. I can only sleep and rest in the morning in Brazil. As a result, the hotel started banging and hammering, electric drilling and other renovation sounds before 8 o'clock in the morning until the evening. It was really devastating. Yesterday afternoon, I ordered dinner in the hotel restaurant and it was delivered to the room. As a result, it disappeared in the evening. I was going to eat it for dinner, but it was gone when I returned to the room at night! ! ! ! I called the room service and the front desk, but they couldn't understand English.

My preferred hotel in Sao Paulo, perfect location, cozy chic atmosphere and spacious rooms. The breakfast is great and the staff welcoming. For people who are very sensitive to noise (which is not my case) room 708 and therefore all those in 8 are not ideal because there is a giant ventilation at the foot of the building and it does not bad noise night and day and the insulation of the windows is not perfect. In other rooms the problem does not occur at all. Third time in any case that I've been to the hotel and I'm very happy, I don't plan to go anywhere else in Sao Paulo.

The hotel I have always stayed in has a good environment, clean rooms and good location

Good location, average hotel, poor sound insulation, can hear people**

Great hotel! Good location close to good restaurants. Comfortable room with good space. Excellent breakfast! Attentive staff!

The hotel's dining is still very good! Very convenient

This one is nice.

High-class hotel at an excellent price. Perfect location and great facilities. I had a very positive experience staying there.

酒店很不錯！

At check in the front desk told me due to holidays they did not have cleaning staff so didnt have a room with a queen bed. Gave me instead a room with a twin bed. Said the price was the same. Then throughout the entire stay, the air conditioner of the hotel was not working. I was in two different rooms and apparently the front desk said they were having problems with the AC. In 5 days, it was never fixed. In the middle of summer… staff does not care, didnt even apologize for the problems. Stay away.

Location was perfect, just a few meters away from avenida paulista. Although the room and bathroom were spacious and clean, my stay was frustrated due to the lack of air-conditioning. I was hoping to have a comfortable night and got a too hot room for any sleep. When we complained to the reception saying the entrance of the hotel was cooler than our room, staff laughed at our face and said this wouldn't be possible. Following day, after a technician confirmed our ar conditioner was broken, manager called to our room and offer an upgrade. Ar conditioning in this room as better but still not cooling enough for the hot São Paulo weather. Despite having extra amenities in this upgraded room, it was clearly not clean enough and bathtub outside had water (probably from the rain) with mosquitos.

We did had a bad experience at this Hotel. Check in - No early check, as the room was available at 4 pm, which would be a problem, except that when they gave us the room at 4, it wasn’t entirely clean (housekeeping was still cleaning the room while we waited outside the door) and the floor was wet. The hotel has a construction crew working. You can hear them working. The air conditioning was not working, so to warm the room a little (it was really cold inside the room), we were instructed to turn off of the control panel. We had no shampoo for 2 days, almost three. They do not give the little bottles, which actually a good thing for the planet, except that they just didn’t replenish the bottle that they had. I asked for shampoo early in the morning when I noticed it was empty (while I showered), but they didn’t replenish it that day. I asked for it again at night, and they told me it was late, so they would do it at 8am the next day. The next day I had to call them again at 10am because nothing happened. They replenished that in the afternoon. The shower had an issue. The hot water would turn to cold water after 2 minutes, and then changed again to scalding water. This would repeat itself every 30 seconds after that, in a cycle. When we asked to change rooms, they told us that it was not possible. The bathroom doesn’t have an air vent. So we really on the room general venting system. Not really that much of an issue but was unexpected but a high end hotel.