2 Chome-2-10 Minami 9 Jonishi, Chuo Ward, Sapporo City, Hokkaido 064-0809, JapanView hotel details
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Guest Reviews of HOTEL MYSTAYS Premier Sapporo Park
8.7/10
Very good
473 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.6
Service8.6
Cleanliness8.8
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All reviews(473)
Positive reviews(449)
Reviews with photos/video(135)
Relaxing hot springs(131)
Convenient location(60)
Easy to get around(58)
Delicious breakfast(44)
Close to metro(27)
Good views(10)
Stayed multiple times(9)
Delicious buffet(8)
Negative reviews(24)
Anonymous User
Standard Twin Room - Non-Smoking
Stayed in Apr 2026
Family
77 reviews
10/10
Outstanding
Posted on May 29, 2026
The hotel amenities are great! The laundry room, gym, and microwave are on the 4th floor, and the natural hot spring bath is on the 3rd floor. The elevators are quick to respond. The hygiene is excellent, and the staff are very friendly.
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Response from Property: On behalf of all the staff at the hotel, I would like to thank you for choosing to stay at Sapporo Park MYSTAYS PREMIER Hotel. We are honored to receive your high praise. Your feedback will motivate all of us to continuously improve our service quality. Thank you again for your review. We look forward to your next visit and to providing you with excellent service in the near future. Sapporo Park MYSTAYS PREMIER Hotel
Baby Eito
Standard Twin Room - Non-Smoking
Stayed in Apr 2026
Traveling with friends
10 reviews
9.5/10
Amazing
Posted on May 15, 2026
I had been here before covid and I fondly recalled how helpful, friendly and caring the team members were.
Hence, I decided to return again.
Pros- Ample Parking , Proximity to station Nakajima Koen, park. And if you don't mind taking a 10-15 mins quick walk can reach susukino stn as well.
Housekeeping is good and clean.
Some of the front desk staff speaks English and are always trying their best to assist. These staff deserves commendation. ( Couldn't get their names as the badge is in nihongo) The afternoon and night shifts male team is fantastic and patient.
The furnishing in the room could help with some modern changes.. it's looking rustic now.
My favourite part is the level 4 laundry room where it is so important to us to have clean and dry clothing.
The restaurants in the hotel standard seems to have declined. The Unagi one is average , the farm to table is lacking in traffic and it's not the same as in 2018/2019.
Maybe the kitchen team had left or something happened to the ingredients used.
But no issue as there are so much more to have and try in Sapporo city!
Would return again if we are ever going to Sapporo.
The service attitude received is welcoming and warm.
Response from Property: We would like to thank you for choosing HOTEL MYSTAYS PREMIER Sapporo Park from among the many hotels in Sapporo. It has been a pleasure to reading the comments regarding your stay here and we have informed the staff of your kind comments, Our staff will that take your comments to heart and feel motivated to strive to improve and provide better service. Thank you again for sharing your experience and we are looking forward to welcoming you back in the near future.
HOTEL MYSTAYS PREMIER Sapporo Park
Guest User
Standard Twin Room - Non-Smoking
Stayed in Apr 2026
Couple
10 reviews
9.0/10
Great
Posted on May 10, 2026
Great Location, but a Literal Time Capsule
**The Good:**
If you prioritize location and accessibility , this hotel is an excellent choice. It is incredibly close to the train station, making it a breeze to navigate the city or catch an early transit. For those who want to be in the heart of the action without long walks, you can’t beat the proximity.
The Room:
The rooms are on the smaller side, which is expected for the area, but the interior is a major blast from the past. Walking in feels like stepping back into the **early 2000s**. The furniture, soft furnishings, and bed are all quite outdated.
One of the most nostalgic (and surprising) features was the Sanyo hairdryer bolted to the wall. While most hotels modernize their interiors every decade or so, this property seems to have stayed exactly the same for twenty years.
The Verdict:
If you don't mind the "vintage" decor and are just looking for a functional place to sleep right next to the station, this is a solid pick. However, if you prefer modern amenities and updated interiors, be aware that this place is a literal time capsule!
Pros: Fantastic accessibility, steps away from the station.
Cons: Very dated furniture and older room tech.
Response from Property: Thank you very much for staying at Hotel Mystays Premier Sapporo Park.
We appreciate your kind words and valuable feedback.
Although our facilities, including the guest rooms, are aging, we will continue to strive to ensure your comfort through thorough cleaning and maintenance.
We will continue to work hard to provide you with a comfortable stay in the future.
We look forward to welcoming you back again.
Hotel Mystays Premier Sapporo Park
Anonymous User
Standard Twin Room - Non-Smoking
Stayed in Mar 2026
Couple
10 reviews
10/10
Outstanding
Posted on Apr 7, 2026
The room was very clean, and the larger rooms offer great value for money. Now I know which room to choose next time I visit Hokkaido. The hotel also has hot springs, and you can enjoy two soaks a day, which is really relaxing.
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Response from Property: Thank you so much for staying at the Sapporo Park Mistress Superior Hotel. We are delighted that you enjoyed your room and the onsen bath. We will continue to strive to provide you with an even more comfortable stay. All our staff look forward to your next visit. Sapporo Park Mistress Superior Hotel
Jocelynczl
Standard Twin Room - Non-Smoking
Stayed in Feb 2026
Family
4 reviews
10/10
Outstanding
Posted on Apr 25, 2026
Booked two rooms for my family trip. Really love this hotel with all the convenience and the cleanliness as well. Recommended for families.
Response from Property: Thank you very much for choosing our hotel from among the many hotels and taking your time to write a review.
We will continue to improve our services so that you can enjoy a wonderful time in HOTEL MYSTAYS PREMIER Sapporo Park.
Every staff member at our hotel hopes that you will choose to stay with us again in the future.
HOTEL MYSTAYS PREMIER Sapporo Park
JoyceL33
Superior Twin Room High Floor - Non-Smoking
Stayed in Feb 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Mar 13, 2026
Smooth check-in process. Staffs were very courteous and helpful. Requested a non smoking room, the room assigned is clean and the view was spectacular! A few walking distance to Nakajima-Koen subway station. Everything was great.
Response from Property: We would like to thank you for choosing HOTEL MYSTAYS PREMIER Sapporo Park from among the many hotels in Sapporo. It has been a pleasure to reading the comments regarding your stay here and we have informed the staff of your kind comments, Our staff will that take your comments to heart and feel motivated to strive to improve and provide better service.
Thank you again for sharing your experience and we are looking forward to welcoming you back in the near future.
HOTEL MYSTAYS PREMIER Sapporo Park
Guest User
Family Comfort Triple Room
Stayed in Jan 2026
Family
5 reviews
10/10
Outstanding
Posted on Feb 27, 2026
It was pretty good. The view from the 24th floor was excellent, and the public bath was larger than the Dormy Inn I stayed at before. The triple room was also very nice. Although the 0.9-meter-wide bed was a bit narrow for my 14-year-old, he didn't mind, and I prefer us all sleeping together, as it helps us bond more with him. The only hassle was the air conditioning was too hot; I suggest they not turn it off completely but instead set it to the lowest temperature of 18 degrees.
Original textTranslated by Google
Response from Property: Thank you for staying at Sapporo Park MYSTAYS PREMIER Hotel. We also appreciate taking the time to share your experience with us. We are honored to receive your perfect score. Your feedback will motivate all our staff to continuously improve customer satisfaction. Thank you again for choosing our hotel. We look forward to your next visit and serving you again in the near future. Sapporo Park MYSTAYS PREMIER Hotel
Mofamaomiu
Comfort Double Room - Non-Smoking
Stayed in Jan 2026
Couple
42 reviews
10/10
Outstanding
Posted on Feb 10, 2026
The hotel's location is excellent, right near Exit 1 of Nakajima Park. It's super convenient to get to Sapporo Station and Susukino.
The hotel's onsen (hot spring bath) is incredibly comfortable; I made sure to go every day.
The room was a bit small but had everything I needed. My luggage was a bit hard to open fully. The view from the 17th floor was really nice. The front desk service was great. Just a heads-up, this room doesn't provide bottled water. You can drink the tap water directly, but if you prefer bottled water, you'll need to buy your own.
Original textTranslated by Google
Response from Property: Thank you very much for staying at HOTEL MYSTAYS PREMIER Sapporo Park.
We appreciate your very positive review of our hotel.
We are glad that you were satisfied with the location of our hotel and the hot springs.
As you mentioned, tap water in Hokkaido is safe to drink, so there is no bottled water in the rooms. There are vending machines, so you will need to purchase your own from there.
We appreciate your understanding and look forward to your next visit.
HOTEL MYSTAYS PREMIER Sapporo Park
Guest User
Superior Twin Room High Floor - Non-Smoking
Stayed in Jan 2026
Family
7 reviews
7.0/10
Posted on Feb 15, 2026
Not great value for money, and the room didn't even come with free water! This is the first time I've encountered that in all the Japanese hotels I've stayed at. The public bath was also crowded and not very enjoyable. Although the facilities are a bit newer than the Park Hotel across the street, it's more expensive, further from the subway, and the view isn't as good. The Park Hotel's view of Nakajima Park is truly amazing, and their service is excellent as well. Overall, I'm not satisfied and won't be staying here again.
Original textTranslated by Google
Response from Property: Thank you so much for staying at Sapporo Park MYSTAYS PREMIER Hotel. Thank you for taking the time to share your experience. We sincerely apologize for any dissatisfaction you may have with your stay. We will continue to strive to ensure every guest is satisfied. Thank you for taking the time to write a review and provide your valuable feedback. Sapporo Park MYSTAYS PREMIER Hotel
舒扬Shuyang
Standard Twin Room - Smoking
Stayed in Jan 2026
Traveling with friends
46 reviews
3.5/10
Posted on Mar 1, 2026
It was our last night before heading home, and the room was unusually expensive, which is why we booked this place. This room is absolutely uninhabitable, seriously, folks, if you're traveling, do NOT stay here. There was such a strong smoke smell; even my friend, who smokes, couldn't stand it. We had to put the air purifier right next to us just to barely get some sleep. Seriously, do NOT book this place.
Original textTranslated by Google
Response from Property: Thank you for staying at Sapporo Park MYSTAYS PREMIER Hotel. We sincerely apologize for any inconvenience you may experience during your stay. We do our best to remove odors from smoking rooms, but we understand that it is difficult to completely eliminate odors as these rooms have been used as smoking rooms for many years. If you mistakenly booked a smoking room and checked in on the day of your stay, we will reassign you if a room becomes available that day. However, if the hotel is fully booked, we may not be able to reassign you. When booking online, please be sure to confirm whether you require a smoking room or a non-smoking room. Sapporo Park MYSTAYS PREMIER Hotel
ANNIE CHANGYY
Deluxe Quadruple Room High Floor
Stayed in Feb 2026
Family
12 reviews
10/10
Outstanding
Posted on Mar 9, 2026
Good location, near Nakajimakoen park and MRT station, nice view from 24 floor
Response from Property: I would like to thank you on behalf of the staff here for choosing HOTEL MYSTAYS PREMIER Sapporo Park.
Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Once again, we would like to thank you for your comments.
We look forward to your visit again and we will be delighted to be at your service in the near future.
HOTEL MYSTAYS PREMIER Sapporo Park
Guest User
Superior Twin Room High Floor - Non-Smoking
Stayed in Dec 2025
Family
49 reviews
8.0/10
Very good
Posted on Feb 2, 2026
This hotel offers excellent value for money. The rooms are clean and spacious, with all the facilities you need and they work great. Service is prompt, and the soundproofing is good. The location is convenient for transportation, yet it's quiet and comfortable. The price is affordable, making it perfect for short business trips or leisure travel. However, the window leaks!!!!!
Original textTranslated by Google
Response from Property: Thank you for staying at Sapporo Park MYSTAYS PREMIER Hotel. We are pleased to know you were satisfied with your stay. However, we sincerely apologize for the inconvenience caused by the leaking window. We have inspected your room and made repairs. Thank you for taking the time to share your feedback with us. All our staff look forward to your next visit. Sapporo Park MYSTAYS PREMIER Hotel
Guest User
Comfort Double Room(High Floor)- Non-Smoking
Stayed in Dec 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jan 22, 2026
Perfect stay with a good onsen experience and great breakfast. The view of the city from the 23rd floor was cool as well. Would recommend for sure.
Response from Property: I would like to thank you on behalf of the staff here for choosing HOTEL MYSTAYS PREMIER Sapporo Park.
We are deeply pleased to get your highly praise.
Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Once again, we would like to thank you for your comments.
We look forward to your visit again and we will be delighted to be at your service in the near future.
HOTEL MYSTAYS PREMIER Sapporo Park
Anonymous User
Deluxe Twin Room - Non-Smoking
Stayed in Jun 2026
Business traveler
19 reviews
8.5/10
Very good
Posted on Jul 10, 2026
Excellent location nearby shopping area and restaurants.
The room is quite big considering to normal japnese standard.
Onsen is a must for guest who stay here.
Response from Property: Thank you for staying at Hotel Mystays Premier Sapporo Park.
We are so glad to hear that you liked our facility.
We constantly strive to go that extra step in order to provide you with the best possible services.
Every staff member at our hotel hopes that you will choose to stay with us again in the future.
Hotel Mystays Premier Sapporo Park
Guest User
Standard Triple Room - Non-Smoking
Stayed in Nov 2025
Family
18 reviews
10/10
Outstanding
Posted on Jan 6, 2026
I booked a triple room for a trip with my parents. The room wasn't huge, but the layout was very efficient and convenient. We were assigned a higher floor, so the view from the window was great and it wasn't noisy.
What we were most satisfied with were the hotel's breakfast and hot springs. The hotel has three distinct restaurants, and the breakfast quality was truly excellent. We were lucky enough to stay for four nights, so we got to try breakfast at each restaurant, and every one of them deserves a 5-star rating. The only minor flaw (a personal preference) was that there was no freshly ground coffee; the coffee was served from a thermos, and the taste was slightly lacking.
The hot springs are located on the 3rd floor of the hotel, and the environment is lovely. When we visited, there were very few people, allowing us to fully enjoy the hot springs and sauna.
Original textTranslated by Google
Response from Property: Thank you for staying at Sapporo Park MYSTAYS PREMIER Hotel. Rooms are located on floors 4 to 25, depending on the room type, and both smoking and non-smoking rooms are available. The hotel has three restaurants, allowing you to choose your preferred breakfast location. This is a popular choice among guests. A large public bath is located on the 3rd floor. The hot spring water is known for its soothing effects and ability to relieve fatigue and cold intolerance. We are delighted that you had a pleasant stay. We look forward to your next visit. Sapporo Park MYSTAYS PREMIER Hotel