Guest User
January 18, 2024
This was our 3rd visit to the Inn at Saratoga and by far our best yet! Before we arrived , Alexandria at the Front Desk contacted us by phone as a floral arrangement had been delivered to the the hotel prior to our arrival (it was scheduled for our second day of our stay- to take to a Celebration of Life) In any case - Alexandria made a special effort to contact us since we we were not at the hotel when the arrangement arrived and she wanted to be sure nothing was amiss (the florist made it right by replenishing the arrangement for the day it was actually suppose to be delivered- thank you Cindy at Cupertino Flowers) We are so grateful for her time and effort in contacting us before our arrival as it saved so much potential anguish. Upon our arrival Alexandria was most gracious. Also the new hotel manager, Ash was also particularly gracious and welcoming. Really all employers we encountered at this Inn were extremely warm and helpful including Luis, Eric, David, Gretchen and Shreeya, who could not have been more helpful. Housekeeping was excellent and surroundings as noted in other reviews were serene and peaceful! A mini retreat for sure.