Guest User
July 2, 2024
Hotel started off questionable. Food was raw on few nights. Lack of alcohol available. Rooms untidy and lack of hygiene with cutlery, plates and glasses. Some staff had no interest in trying to understand English and laugh. However, we are on day 4 (half way through our holiday) and things are looking up. Food has improved, staff are now catering to needs and offering pool service. Hotel is being painted and ground work completed. I have mixed feelings towards this hotel but can for sure say it has got better as the days go on. On an up, the animation team have always excelled. Offering support to translate between languages, include everyone in games and activities. Super friendly and chatty and just have such a feel good vibe. Entertainment every night was always a laugh, and spot on. Overall - the hotel I would vote 3 star. Entertainment weather and massage (spa) 5 star.