Guest User
September 23, 2023
The only thing "grand" about this hotel and resort is the cost. With the least expensive room running at over €400 a night, the experience came nowhere near to expectations. The beach rooms are tired and have equipment falling apart (AC controls, shower flooring etc). The cleaning team turn up at 8am outside and line the beach with large plastic refuse bags and a man then asks to come in the room at 8.30am everyday (when your partner is still in bed) to check the minibar. On arrival, there were also cigarette ends and used plastic water bottles littering our terrace area. Outside the beach is unpleasant - littered, dull grey sand - and the sunloungers are falling apart and covered in seagull poop, completely shocking and unacceptable for any hotel, but certainly a nasty surprise in a "Leading Hotel of the World". Around the resort are many closed restaurants and sadly abandoned looking facilities and the three restaurants that are open are outrageously overpriced. We ate out every night after our first! Additionally there is an excess of road traffic noise from the main road that runs just behind the rooms, just to add another layer of disappointment. With the notable exception of the excellent breakfast and the excellent breakfast staff, this place was a consistent letdown. I would balk at paying even €60 a night, let alone over €400. If you want a beach hotel, many will be nicer, and if you want an Athens hotel, ones closer in would be better. I truly don't like writing negative reviews but I feel this one cannot be avoided.