Delta Hotels Bessborough

Waited 20 minutes to get checked in. Which was too long because I prepaid online. They didn’t believe I prepaid for the hotel online and it was very stressful trying to check in dealing with the so called “manager”. I was able to prove to them it was already prepaid. But very stressful situation I felt offended they didn’t believe Me. Ruined my date night and I felt targeted as a minority . Might not be coming back to this hotel

Old school classic hotel from 100 years ago.

Best hotel for a good sleep. The rooms are quiet, with no noise filtering in from the other rooms or hallway and the beds are extremely comfortable. Add that to the charm of the old architecture and it makes for a great stay.

been coming here off and on for 35 years and checked in for an evening of relaxing and a good nights sleep after a medical procedure at a hospital near the hotel. we are from out of town 3.5 hours and dont often have the opportunity to stay at this fine hotel. The room was small but beautiful with a working TV we brought a firestick, comfortable bed and pillows, little fridge, nice bathroom and we tried the pool which was relaxing with adults and left when a family with loud little children came not a big deal just seeking peace. Room had a nice view at the end of the hall 6th floor of the river you need your key to use the elevator so good safety and remember parking is approximately 22 extra. The tiny window opens for air as the room was a bit warmish and did not want to put on the AC. Good service and response when calling to front desk earlier in the evening for some TV issues. Settling in at 11 to go to sleep which i wanted to earlier but the neighbors next door had been talking and laughing loud with other guests in their room so gave them till 1130 and being exhausted i called down to the front desk after there was running and laughing up and down the hallway by children I called and was asking about quiet time. The doors in the rooms are big and heavy and wont shut and with the window open it slammed hard when i checked the hallway for the nature of the disturbance. The noise continued and at midnight i called again and then again at 1230 as nothing resolved. Security came to my room at which the guy next door appeared and called me names including swears for complaining and in an entitled voice said if i wanted a hotel room to sleep i should have rented a cabin in the woods. I asked to be moved at 1130 but the hotel was full and things quieted down by 1245 and i fell asleep only to be awakened 30 minutes later again by the disrespectful next door who continued his merrymaking, laughing and visiting with others way past 2 am and closer to 3 am. I called the desk again and finally fell asleep somewhere between 3 and 4 am. We wanted to move but finding a different room was difficult due to hotel capacity. Staff tried to be attentive about this. I was told at check out he was asked to leave for that evening when i suggested no one be put on either side of this persons room as the other people on the other side had also complained and they took the parking off our bill but that did not replace the lost sleep and peaceful evening/experience. when we left at 1030 am he was up laughing talking loud shouting and visiting and his door was open part ways too adding to noise. WE are disappointed that this guest should have been asked to leave after several attempts by security that nothing changed. I will not return here now because of this experience and pay for an expensive hotel room to be kept up all night by a disrespectful and entitled to party into the wee hours with no being asked to leave. I will not ever chance this again and its the ri