Beautiful hotel with lovely courtyard. First problem: ordered takeout from restuarant, around 7pm, quite empty. Waited 20 minutes and went to room. Entree wrong: chix parm instead of meatball appetizer. Went down to fix: their reply was they needed to charge me more for the unwanted item. Awful exchange. Terrible food and waste of money. Next am, left early am and returned midday. My key would not open my door. Went back down twice. No keys worked. They could find a staff maintenence person, so they had to call the lock guy. I was locked out almost 2 hours. Now its 15 days later and hotel will not respond as to why security deposit is still on hold. Retaliation? Bad luck?