River Street Inn

Great location, free happy hour drinks and snacks as well as afternoon treats in the lobby. Reception was not very friendly.

Wow, how to begin. The hotel and rooms are quite beautiful and the never ending view along the river with the almost constant movement of gigantic ships, is mesmerized. The location is also perfect with enough restaurants and shops within close proximity that you can find plenty to keep occupied even on the occasional rainy day. Now, with all that said, a caveat to any travelers wanting any semblance of rest. The second floor rooms are pure nightmare. There appears to be some sort of a supply room on that floor. The staff likes to use it for rather loud gossip and partying and when not in use by the staff, there apparently is a bowling league practice in there! The noise from tables and chairs and dishes being moved around at times even late into the night is just aggregating! The walls offer absolutely NO help in reducing the racket. Would we return to River Street Inn again? YES! As a matter of fact, we can't wait to return but, only if we would be guaranteed a room on the 4th or 5th floor!

The Inn owners have carefully merchandized the property with creative use of photos and overstated descriptors that imply a luxury experience, one that they clearly feel worthy of premium pricing. Once there, you see an historic gem with untapped potential. From the start, engaging with the front desk, you encounter idle, rigid interaction. The concierge vibe is absent. Especially with the younger staff. As a first example, we arrive at 4:30, one half hour after check-in. A young woman was flatly telling a lobby full of guests that NONE of their rooms were ready with no real explanation, apology, accommodation. These folks were told they could, "Just leave your bags right there, and I'll try to keep an eye on them." Her explanation of what was happening was vague at best -- cold, flat, "Sorry, Charlie," in nature. The guests were perfectly polite. This tone of disinterest lasted the whole visit. A final example would include an exchange from our last day, which was Saturday, when we would be checking out at 11AM. At about 7AM, there was a heavy, sharp slam against our bedroom wall, jolting us upright. We soon realized our neighbors were letting their kids to jump on/off the furniture, tossing the furniture each other around, screaming and squealing at the top of their lungs. My husband went to clerk to ask for light intervention. He was told zero could be done as it was time for people to be getting up. We had to handle. Valet and bartender were the only pros. More @Yelp.

Charming. We had a lovely stay. Staff is so friendly and helpful. Our room was clean and spacious. Great location- walk to everything. Definitely would recommend this property to anyone.

Loved the location on the river. In the middle of everything. The accommodations were very comfortable. Nicely appointed

fun fun fun

The hotel surpassed my expectations. It is beautiful and so clean and updated while still preserving the character and history. The staff was very welcoming and attentive. They were very helpful when we asked for recommendations. I can't wait to be back.

Rm415 best rm views ,little small,best bed and linens, nice bathroom.dont want to go home! No need for a car,all walkable and close.