Sayong Hotels with Wi-Fi

I had a bad experience of one night stay at this hotel. The Operation Manager whom which I may conclude as not competent to lead the hotel team. He was just passing the burden of hospitality matters to his staff dealing with guests. He did not want to face the guest. I have checked out on the night I stay due to poor “service”. His staffs like Mr Badrul and Mr Khairul Anuar were very helpful but not their boss, the Operation Manager. I have called the front office twice leaving messages for Operation Manager to return my call but he just ignore the messages. He was in the office at that night after I have checked out. The upper management should take this matter seriously to ensure good branding of the hotel. The staffs working hard to establish branding of the hotel but the Operation Manager looks like do not concern on hotel branding.

It was fun. The room big and comfortable. The view is nice. I like to come back here