Hilton Garden Inn Schaumburg

Very bad experience..Power outage issue..for whole day.. Elevator not working..Had to take stairs..Checkin I did after 11:00PM had to wait 2 hours for check in.. Totally dissatisfied.. Request to refund back

Very nice place to stay. Very clean and hotel feels new, even though it isn’t. Bartender/morning waiter John is the best. He goes above and beyond his job duties to make sure you are taken care of. This hotel makes me feel like home.

Having limited mobility the desk is just off to the right, elevators are located fairly close. Our room is handicapped accessible and it would not matter what you use this room has plenty of space. Front desk staff is friendly. The big down side for us is after a 5.5 hour car ride we were excited they have a restaurant on site, however after we got here it’s closed for a private party. That’s hard after driving so far to have to get back in the car. Over all recommend staying you won’t be disappointed!

Really enjoyed staying there for my 4 night business trip. Loved having the cooked to order breakfast, John and Sergio were always smiling and seemed happy to be there.

Frankie G was a great bartender and host. Made great margaritas and made our evening the best. Thank you

Great hotel I travel for 90 percent for work always stay at this location great rooms clean great service at in evening from John that host the bar. I would recommend this hotel over others I have stayed at in the area and I have hit just about all of them you can try them but will end up back here.

I come to this property everytime I'm in Chicago area. John ( bartender) is a big reason. Friendly and a very nice man. I usually will eat and have a drink or two on a 3 day business trip.

Hands down - best bar tender at any Hilton property! John remembers us by name including our beverages and goes out of his way - even though we are only here 5-6x/year. It’s amazing. He embodies service and caring about guests. It means so much to us. Because of him, this is the only place we stay when we head thru Chicago. The staff puts us in the same room and the property is well managed. Applause for John and all around. Thank you.

Frankie was fantastic! Very friendly, very knowledgeable, and was very nice! He helped us decide which drinks to get and definitely did the job! Wonderful service!