Guest User
July 4, 2024
I recently stayed at the Hampton Inn & Suites in Hoffman Estates, Illinois, and had a pleasant experience overall. The room was nice and spacious, offering plenty of comfort during my stay. The staff were excellent, with a special shout-out to Chuk, who truly deserves a raise. Chuk is incredibly friendly and polite, making every guest feel welcome with his people-oriented approach. There were a few minor issues, such as a cracked tile and a wavy shower handle in the bathroom that could use some attention. Additionally, one of the elevators was out of service, which required a bit of walking around, but it wasn't a major inconvenience. The breakfast was okay, though nothing particularly memorable. I also noticed that Kipsu wasn't responded to promptly, which could be improved. Despite these small drawbacks, the price point for the hotel is great and very affordable. Overall, I would return to this hotel for its spacious rooms, excellent staff, and reasonable rates.