Schiller Park Hotels with Breakfast

My 2 friends and I chose this hotel due to its proximity to Oak Park. We wanted a suite with a living area with a sofa bed separate from the bed room. Unfortunately when I pulled out the sofa bed for the first night, I realized the mattress wasn't very comfortable. We were tired and I decided to deal with it. I received a text Saturday morning inquiring about our stay. I texted back that the mattress was not very comfortable on the sofa bed and asked if it could be replaced. I quickly received a text back that said unfortunately they didn't have any new mattresses, but would bring me a second mattress to put on top of the first one. That made the bed much more comfortable the 2nd night. While this hotel needs new sofa bed mattresses, they responded to me quickly and honestly and did what they could to improve the situation. The price we paid for 3 people for 2 nights was very reasonable. There was a hot breakfast both mornings that met our needs. We had dinner on Friday night at the attached Uno Pizzeria. The food was very good and the waiter couldn't have been nicer. We had enough food left over for dinner Saturday night after a late lunch. The room had a microwave and refrigerator. All of us were pleased with our accommodations and would return.

We missed a flight, were stuck in Chicago, and booked a night here and couldn’t have been happier. Jennifer at the front desk helped with getting dinner picked up and delivered and everyone treated us great. Indian restaurant delivered late.

We stayed here for one night as a sleep 'n park hotel. The front desk wasn't super friendly and wasn't very clear on where our room was located. When we tried to find it then we were told it was across the parking lot in the outbuilding and there was no indoor walkway that attached the buildings. It had snowed the day before and was snowing when we arrived and we had to lug the luggage rack across the parking lot to the other building in the snow that was not shoveled or plowed very well. Then when we wanted snacks and a drink there was no option in that building, not even a vending machine, so we had to walk back outside to get to the main building, which is not exactly nice in the middle of winter. Our room was also very outdated but it was clean. The shuttle was very reliable and the shuttle driver was very nice. It was easy to get in touch with the shuttle at the airport and get picked up when we returned. I would probably only stay here again if it was our only option that had availability.

This property appears to be a repurposed Howard Johnson’s. The shape of the sign and a piece of memorabilia on the wall were good clues. The only good factors that I can mention are that the bed was very comfortable and many of the shuttle drivers were very nice and professional. They advertise a continental breakfast on site. What they have is a choice of two cereals and wrapped crackers. There is coffee but we found that it was not attended, as once the two pots were empty, they remained empty. When I did have a cup, it had grounds in it. The room had a toilet with slow filling tank. The shower valve in the tub was stuck in the open position. The toilet paper falls apart. The microwave oven is being held together with duct tape. Most of the shuttle drivers and desk clerks were friendly. The lady in the daytime seemed a bit snobby though. The room cleaning service is very minimal. We stayed 5 nights and the bed was made only once. The room was never vacuumed during our stay. The garbage was emptied on when we asked the cleaning man to do it.

Free shuttle service from the airport is very nice. Free breakfast is available from the early morning. I enjoyed breakfast- many kinds of food. Super clean and warm inside. I will stay here again.

1 star is generous, unfortunatley it won't let me give 0. WORST HOTEL EVER, DO NOT BOOK!! Often I see reviews like this and think 'it can't be that bad, it's just a bed to sleep in'.. trust me, it can. Awful from start to finish. RUDE horrible reception staff (female, won't mention name but rhymes with Sia) from check in, non-smoking room STANK of smoke and a musty stale smell. Aeroplanes going overhead every 30 secs (not their fault but impossible to sleep). People smoking ****/arguing outside your door. We asked to move rooms and were told we exceeded the 15min reporting time (this is not stated anywhere and was a blatant lie and how ridiculous that they expect you to get back to reception within 15 mins - we were debating whether we could put up with it but also frantically trying to find somewhere local for dinner before everywhere shut within the hour as we arrived in the vening). Receptionist refused us to move rooms as said they had none available, yet loads on booking.com. Told us to speak to manager and was our own fault for not researching the hotel better (how they could blame us I don't know).. then gave us a fake email and a phone number for reception where manager was not even on shift and it just went back to the miserable girl. Then told us we could move rooms (despite saying they had no spare rooms) only to put us in another smelly one, then finally gave us a better smelling room as a last resort as they refused to refund us (which is just awful) yet there were black hairs all in the bed and we had to sleep fully clothed on top of the sheets and felt sooo dirty and gross!!! We beared two nights there as everything else cost $400+ but I was willing to pay any amount of money to avoid it if they hadn't found us a room that smelt remotely acceptable (which she had clearly just ran around with antibac spray). Please please please do not give these people your money or custom, they are rude, obnoxious, have the worst customer service and I would rather have slept in a dog kennel, outside, in the rain.

Did not eat breakfast at the hotel. There is a shuttle bus to the airport. The air conditioner and refrigerator are noisy. The bed was comfortable. Service is efficient. Sanitation is done very well. There are gas stations and fast food nearby.