Seasons Golf, Leisure, Spa

The place is lovely and great. Its more of a place to visit in summer or during warmer conditions though, because there is next to nothing to do if you're there during winter, especially if you're there with kids. Granted it was a nice breather from the buzz of Jozi, but thats literally all it has to offer. The staff and service as well as facilities are amazing, everything else is appreciated. Just short of alternative entertainment during winter time and the colder seasons.

On arrival I knew that we might be in for a mediocre stay at Seasons as they couldn't even get the basics right like replenish toilet paper and soap in the reception bathroom. On arrival in our room, the adjoining living area that we paid for was locked and we had to drive back to reception to complain as there is no phone or contact number supplied in the room. They did however eventually manage to unlock the inter-leading doors. The bedroom was clean and comfy, however the parties taking place in every direction around our accommodation kept us awake for much of the evening. After a long day out on the second day, we got back to have a shower, but there were no towels and the 1 hand towel that they left for us was dirty with sand; in fact it was the same towel that was hanging up in our unit on arrival. There was also no toilet paper nor coffee mugs or teaspoons and again we had a somewhat sleepless night due to the surrounding parties. The wifi never worked at all, there was no dishwashing liquid or soap in the bathrooms and the fire wood that we purchased at the small spaza shop was damp. I have given Seasons 2 stars as the restaurant was superb and (although the course was difficult), the golf was amazing.

The place is beautiful, good security as well but i was disappointed by their service, 1st we waited for our dinner for 2hrs,arrived at the restaurant at 8pm from their spa since we had a booking and ate at 10pm and after going to the kitchen and the person who was serving us several times, i didn't even spend time with my partner at the restaurant because most of the time i was at the kitchen asking them about our food. The food was also cold...2nd after having our dinner we went to their reception to collect our room key, they directed us to our room, the room number which was written on the key holder (161) was nowhere to be found and after calling them they told us to check each and every door with our key if it can open, we spent 45mins checking those houses until we found it only written summer on the door not the room number written on the key holder. when we got inside we found out that there was no aircon, no Wi-Fi but on our booking we choose the room with aircon and Wi-Fi hence we paid for it. We had to go to the reception to raise our complaint around 11.30pm. We had to bath with cold water at that night. In the morning after checking out we then asked for the manager to inform her about the bad experience we had and she wrote all this on her book and promised to give feedback the following day on the 19th February 2024 on how they can compensate us but up to now she hasn't done that and it is 6 days now.

Very disappointed, they are unorganized, the units are in a state, the restaurant and shop have no stock of anything. And it's like booking a room next to a club. They advertise a strict no noise after 10pm policy, yet there is loud music and shouting coming from every side. Will never be back..

Welcomed by friendly security personnel and the amazing receptionist. However, we were a bit disappointed with our room, we felt it was not value for money in comparison with other places we previously stayed at.

the issues i have are as follows: - The night of the 20th was a Sleepless night, there were cars parking in the Car park outside our Lodge 9 from 8pm, they were drinking, loud music, and repairs being done to the car, and then they would rev the engines and race up the road and around the place. and returned to the car park only to repeat the same over and over. The noise carried on till 5am the next morning, we had little kids with us and they battled to remain asleep, I tried calling the reception after the hours number with no luck, there was no security that patrolled etc., which brings to question how safe are we staying in this place? issues i had inside our lodge 9 Room 33 - Shower had mold, roof had mold, show door broken, does not close so water pours onto the floor Bed on the right hand side is broken, couldn't sleep on that side!!! Room - 34 Shower head unusable, water sprays from the top and sides Room 35 - Globes by the dressing area not working Room 36 - Shower Head unusable , Water sprays from the Tops and Sides. Kitchen - A Lot of the dishes are not there, basic items that you need are not there like bowels for breakfast, knifes, toaster etc .. The pots handles and lids are broken, the Oven Door doesn't close fully had to use a Chair to hold it closed while in use Reception said there is free Wi-Fi, yet there was no Wi-Fi at all in the rooms The next morning i went to reception to speak to the manager , no manager was available so a lady named Lynette spoke to me she said they are aware of the car in question ( white Audi) and that i am not the only lodge that has complained, and told me that the issues i am reporting regarding the inside of my lodge will be taken care of that day and that the General manager will call me as soon as he is back. I didn't get this call back and no one came to the unit to attend to the issues. On Monday I checked out and I left a message with reception to tell Lynette that no one had come to attend to the issues and no one had called me as she had promised. , and till today I have heard nothing Safety is a Huge issue here, and not sure how this place is rated 4 Stars

Seasons was lovely, however, our place was a premium villa. The toaster did not work, there were only 2 towels when we arrived and there were 2 adults and 3 kids. The fridge did not get very cold and the aircons leaked whenever on. The rain came in the door and the bathroom window when it stormed so that created more problems. Also the patio was not covered, so you could not braai if it was raining or just ait outside. Otherwise, couches were lovely and comfy, beds very comfy. Kids enjoyed the slides and we enjoyed the private pool

There's too many complaints to fit in this box. I've asked for a full refund failing which I'll have to sue the resort. Don't waste your money. I have written to the resort and laid out the main complaints. When I was there (16-18 Feb) there were more guests complaining than happy guests. People were trying to get out of their bookings. I would love to know how many complaints they received just on that one weekend. It's sad my 40th celebration was ruined.

I personally loved my stay at Seasons. There is was enough room in the house and we had respectful neighbors and even made some new friends. There was enough there to keep a child, teen and adult entertained. I had stayed there for 1 week with my family and we really enjoyed ourselves. By far one of the best holiday destinations I've been to. Love it!