Guest User
November 4, 2023
Please do yourself a favor and do not book a stay at this Inn! We booked 5 rooms over 12 months prior to my Son wedding and it was nothing but stress and aggravation every step of the way. The management is impossible to work with, they are rude, change policy as they choose and over charge,we paid $369 per night off season. We attempted on 9/6 to simply change the name of the person who was going to occupy one of our booked rooms (our stay dates were 10/27-10/29) so that our guest didn’t have issues at check in. This is the response I received from Lynda, Manager, “I am honestly done with your wedding for now. Please do not call, show up or email with more changes, to check on reservations or any questions regarding any reservations until 10/23, at which time you can email any updates to me….” What they failed to understand is that with weddings you are not sure of who will be coming and staying until really the last two months and so we needed to be able to work with reasonable people committed to good customer service! In our case we were stuck b/c between our family and my daughter in laws family we had about 15 rooms booked and they are the only Inn/Hotel in Scituate- No competition! If you have a large function or wedding and need multiple accommodations please book outside of Scituate and absolutely not at this Inn! They do not deserve your business! Awful people!!!!