Veronica
March 23, 2024
I checked into a suite at Mainstay tonight at 10PM that is costing me over $200 Canadian for the night (Mainstay charges $114USD so the ******* markup is large) and it is in a disgusting state. How is the room not clean and ready by 10PM?!?
My family is exhausted from travelling all day and would like to access the room that we're paying for, but have to sit and wait in the lobby until 11PM for it to be cleaned. This is NOT good value for what we are paying.