Hilton Garden Inn Scottsdale Old Town

We were charged twice for our room. Still haven't received a refund Trip.com kept telling us we must have had two rooms! We were only two people and had one room

Just a perfect stay!

Overall it was a nice time! The AC didn’t work very well and our lotions and shampoo were not topped up the full trip. Other than that it was nice!

Great stay in Scottsdale ! We’ve reviewed this property before and have had mediocre reviews at best in the past. We always root for this place since it’s a good location, but we really cringed when we decided to give the place another shot. Not sure if things changed since last time or we just got lucky this time ……but ……we had a great stay - therefore to be fair 5 stars this visit We stayed in a larger room this time with 2 sections. A bedroom and living room area. Each had a tv. We liked that the ac unit wasn’t attached to the window like the standard rooms (these have given us noise issues in the past) but for this room it was in the wall and that seemed to help. Parking was $22 per night. The pool was very nice and clean and we enjoyed that. The front staff seemed nice. We actually used the Hilton app to try remote check in and check out and it seemed well (although we didn’t get our virtual key until the exact check in time but this trip it didn’t matter as much) We also used the text the front desk app to request extra towels and Kleenex and they responded right away. Great job This property is immediately next to the old town Scottsdale shopping and food areas. One item to note there can be some local noise depending on the time of the week or day (not the hotels fault). We noticed party pedal bikes seem to be quite the novelty in Scottsdale these days - they must be based nearby as they use the hotel street to transit so you can hear music and party goers at various times of day and night.

The on site chef for breakfast was awesome. Freshly made omelettes vs clumpy scrambled eggs. Also the complimentary water was great as I’m always scrambling to find some. Will book again

Great location and facilities

The property was very clean and well maintained. Within walking distance to several nice restaurants and bars.

The hotel was conveniently located near restaurants and shopping. However, I would not stay here again because of the stress noise. I could not sleep comfortably.