Hotel Charlee Villas Beach Hotel Oceanblock

My son stayed here for a weekend with his friends. Upon checkout, he was told he would receive the security deposit back shortly. He waited several days, no refund. He contacted the hotel and they said he would receive the money in a few days. Guess what, still no money! My son went to the bank because the hotel insisted they refunded the security deposit. The bank had no record of the transaction; they only had a record of the money that was withdrawn. I called the hotel on my son's behalf and I was met with a resistant, rude, and unprofessional staff member who alleged there was nothing he could do to rectify the situation. As I pressed him to make it right, he proceeded to hang up on me. We will be pursuing this legally, but parents especially beware! This hotel does allow 18 year olds to make reservations and from our experience, they are trying to take advantage!

I was no toilet paper, not hot water etc etc

Got to property had to go to a different property to check in. room and keys didn’t work. No hot water called the cell number given and told to let it run for 5 minutes nobody’s awake yet so the water will take a minute to heat up. No washclothes or towels remote doesn’t work

The room was ok, but the smell was so bad like somebody was smoking for a week in that place

Honestly…. This is the worst place I have ever stayed in. This was my first time staying over night in Seaside Heights Nj. I had no ideas where to stay, so I googled some rooms for a decent price, this one came up and looking at the pics, it looked totally decent for the price. I paid $500.00 for 2 nights and this place stank,felt dirty, broken blinds, no toilet paper holder, the floor was dirty, the plumbing ******, the pool was small and dirty looking and it had a garden hose in it the whole time that was turned off. Our mini fridge didn’t work, the tv didn’t even have feet! It was just sitting on the dresser or table resting on the speakers looking like it was going to tip! This place needs to be kept up, and remodeled badly. It was a cool location near the beach and boardwalk, but I will never stay there again, and highly recommend that no one else does either.

Absolutely horrible, if you’re looking for a place to stay keep looking. First couldn’t find anyone in office to check us in, waited for 20 minutes until someone was found. When we walked into the room first thing we saw was an old ripped up chair , the tub had a hole on the bottom & I don’t know what kind of bed it was. I told the manager there was no way I was staying there , he did mention ve us to a slightly better room , the first room should honestly be condemned. If I can figure out a way to add pictures I would, I am not exaggerating, place was awful

The room and property were filthy and unsafe! As soon as we entered the room we were horrified! The room reeked of cigarettes, there were 3 random dirty beds! Broken AC with a loud old fan! I can never describe accurately how gross it was!!! We immediately left the room and went to the office to cancel and leave! They said they would send someone up to spray! We declined and l cancelled and said i need a full refund! They said the procedure is they cancel but ******* issues the refund!!! When I called ******* when I returned home from another hotel they said they called the Charlees Villas in Seaside Heights and they claim they said we just left but never officially canceled! I’m not sure which business is lying, however, I hold ******* responsible! Their picture of the hotel was of a hotel on the beach with 2 queen beds, a clean room and private balcony! I can assure you that was completely incorrect!!!! First of all when we arrived they had us get back into our car and sent us to another hotel of there’s a few blocks away from the boardwalk in a very unsafe neighborhood! ******* and the Charlee Villas both refuse to refund me my $658 !!! Please don’t ever book with ******* or Charlee Villas in Seaside Heights NJ!!!!

My room had a very bad smell. Get rid of rugs and put new ones. Pool has dirty ring around it. The out side floors and steps need sweeping and hosed down.

Check-in was easy. Very close to board walk. Room was decent and worked for our family