Best Hotels in Seaton Burn, United Kingdom

This hotel is not a place to stay for more than two nights. They do not clean your room and provide replenished supplies. You have to ask every time you need something, tissues toilet paper milk tea coffee clean towels soap. It is an hotel with many rooms but it seems as though there are only four disabled parking places close to the front of the hotel the last couple of nights the two disabled parking spaces were filled by expensive Porsches that did not display blue badges. Seems they think they can do what they like The parking is monitored by parking eye. Be careful as you may end up with a hefty parking charge from ******* like them It gets very noisy at the weekends, ask for ear plugs and they look at you stupid. Generally they could save a fortune by turning the hot water temperature down and using thermostatic mixer taps. The aircraft noise starts between 6am and 7 am. There seems to be a lot of secrecy you have to ask for menu’s then get told where to get it Be a good idea if they had menus in the rooms.food not bad reasonable price but would have liked menu in rooms Interesting caveats you don’t get a refund if you have a covid related issue or if Ukraine causes problems but they do not have any protocol’s in place about social distancing. The lifts are a free for all and there are no notices about about who should be in the lift . I think the rated capacity is 10 or 75 kg. I would like to see limits on lift capacity and stopping un related people entering the lifts. Three times I told people I did not want to share the lift but they still piled in so I left. One way to prevent this would be to not have interrupted journeys if you get in on floor 2 and want to go to ground floor do not stop at level 1. They seem to be more concerned with their profits than customer safety or protection. You can get rooms cheaper on other websites than their own checkin Would I be going back? ?? Not 100% sure yet but 99.99% I won’t be returning

Great location close to train station. Very clean modern hotel at a good price. Nice pretty chicks at the reception. Very comfortable bed and a great bathroom. Many attractions near the hotel. Snacks and drinks are available from the vending machine. There are code keys everywhere, which means that outsiders have limited opportunities to roam around the hotel. The only downside turned out to be that a room with a window means a room with a window to other windows from which other residents were staring.

I went to the county hotel for a weekend away with my partner we went to check in staff were friendly and accommodating very pleasant went up to our room it was very clean and well layed out the bed wasn't to hard or soft the hotel its self is in an ideal place very close to all activities we booked a table in the Hudson restaurant in the hotel again I was blown away with the service all staff were so friendly and food was fantastic we also had breakfast included in room price the price was cheap for 2 breakfast all you can eat continental especially in a 4 star hotel food was beautiful we will defo be going back

I stayed 4 nights as part of a National Coach Holiday trip, with Bed Breakfast and Evening meal included in the package. The location of the hotel and the communal areas cannot be faulted, and all areas were very clean. The staff were helpful and friendly. The big disappointment was being told that we could not get our evening meal until 7.30pm. We had to pre book from a 3 course menu on arrival and subsequently each evening. 7.30 pm was late for a lot of us, being of a mature age! Also service was badly planned as the waiting staff came out and went round the room asking who was having which dish. This not only took a lot of time and also some people forgot what they had pre -ordered. With 3 courses to serve we did not finish until 9pm. This is not the waiting staff's fault, but bad management practice. However on the fourth night, all was chaos. two more coach parties had been booked in and there was mayhem, and a near riot in the dining room with about 160 people trying to get seated. it was after 8pm before service started, again not the fault of the staff. A lady on our table did not get her starter at all. I think she was quite relieved as Bruschetta does not consist of a lump of soggy brown bread, a roughly chopped tomato, some thick slices of onion, and the half dead and wilted salad greens which were served with most meals. No apology from the management. Breakfast was excellent. The rooms were a good size and were clean, but the bathroom was shabby, chipped bath and basin and a toilet seat that was not very secure. The beverage station did not get replenished until Thursday, and the dirty mugs did not get replaced throughout our stay. The. basin tap broke on Thursday morning, which I reported, but it did not get fixed. Can't fault the staff, but working practice and management leave a lot to be desired. Thank goodness for my fellow travellers, whose friendship and brilliant sense of humour made it all worthwhile. Also thanks to National Coach Holidays and our driver.

Had a lovely stay but felt let down by several issues. Check in was nice & smooth with friendly staff. We had upgraded our room to a superior & it was lovely & clean but had very little storage, especially the bathroom. This wouldn’t have been a problem for 1 night but we stayed 4. The views from the floor to ceiling window were superb. Room servicing appears to have been stopped throughout the country now since covid & if that is to continue then I would suggest larger bins are provided. Surely over a 4 night stay it is not unreasonable to have the room serviced at least once. Our “king size” bed was in fact 2 singles pushed together with the ever present gap in the middle. The toilet paper was cheap & nasty & out of keeping with the rest of the hotel. Breakfast was buffet style, adequate & reasonable. The drinks menu said there was a “guest ale” & to enquire at the bar to see what is was & the price. When I asked what the “guest ale” was I was told it was CIDER. Location is no more than a 5 minutes walk from the railway station. Overall we had a vey enjoyable stay & would definitely stop again.

We would not hesitate to recommend this City Centre hotel. The rooms are not the biggest but more than enough space. The staff here are amazing. They are a credit to the chain. They deal with any problems quickly and most professionally. Thanks to them we had the most enjoyable stay…..thank you

Me and my partner visited the Campanile Hotel Washington 20th-25th. Our stay was absolutely brilliant from beginning to end. Going from arrival, the staff were so pleasant I'm greeting and welcoming us, they constantly asked if everything was alright everyday. The food was brilliant breakfast in particular was perfect. The room was outstandingly clean and everything was replaced when needed. Shower was impeccable! Some staff even treated our pooch which was very appreciated. No problems at all throughout our stay. Many thanks to all the Campanile Hotel staff and the Deputy General Manager for everything. See you all again soon.

Well what a little gem of a Hotel. Beautiful location right next to the Castle and near the Quayside. We had a lovely stay, the Staff were fantastic! So helpful and polite and friendly and very very professional. We felt very special and looked after. The hotel is spotlessly clean and our room was lovely. We didn't have any meals there except for breakfast which was tasty and there was plenty of options, the Staff in there again were very lovely and attentive. Saying all this a couple of little niggles the Hotel was so hot! To be fair the weather was beautiful when we were there but there is no air conditioning in the building. I do appreciate it is an older building and it's not always possible to install Air Con Units but a few fans scattered around would have made it a bit more bearable in the public areas . There was a fan provided in our bedroom which was very welcome as the sun facing the windows all day ! We also found the bed not very comfortable, the mattress was too hard for our liking but then this may suit other people so it's not a criticism really of the Hotel more our preference to have a softer mattress. All in all we Would definitely go back to this hotel but I think I would go in the colder months.

Good experience at Sandman Newcastle, location is perfect which is just above the Metro station St James, easy to go around the city, also in a walking distance to the monument easy access to shopping area and many restaurants, staff members are friendly and helpful. Nice restaurant and supermarket in the neighbourhood. The room even equipped with oven and fridge . Recommended strongly

I stayed for the first time a few weeks ago at very short notice, as it was local for an appointment. Not knowing the area, I booked via Booking.com purely on availability/convenience, but nearly didn’t looking at the photos - I expected a bog standard, dated hotel. On arrival, I was genuinely shocked by the standard - it is absolutely superb. A very warm welcome and efficient check in. The reception and corridors are clean and tidy, and the 2 rooms I’ve been in are decorated and equipped to a very high standard. Bar next door is lively, but I’ve not had the opportunity to try any food as yet. WiFi actually works, and there is ample free parking. I won’t be looking anywhere else for future visits in the area.