I was really disappointed with my stay at taj tristar in hyderabad, especially after choosing it based on its good reviews. Upon arriving late at night, there was no staff available to assist with my luggage from the taxi to my room, which was surprising. Additionally, the hotel lacked a 24-hour restaurant, forcing me to order dinner from outside. My room was missing towels and floor mats, and despite requesting them, the issue persisted into the second day after housekeeping had cleaned. Furthermore, i encountered a security issue with the room door not locking properly, and to top it off, i found cockroaches in the bathroom. This experience certainly did not live up to the positive ratings.