GreenTree Inn Sedona

First, the positive: 1. The staff was courteous, professional, and helpful. 2. The outdoor area was well above par. The pool was clean with in-pool loungers (4). Safety equipment and signage posted. Multiple cabanas (6?) were available. Large fire pit with plentiful seating. The pool is 5 feet deep at the center. This is not a pool made for swimming laps, but for lounging. 3. Rooms have an outdoor balcony with a table and 2 chairs. 4. Windows have both a blackout screen and a privacy screen. The window is able to be opened for fresh air and is screened. 5. HVAC was in good order and worked perfectly. 6. In room refrigerator was clean and worked well. Microwave, TV, and phone in room. 7. Breakfast area was spacious and breakfast offered multiple options though I did not avail myself of this amenity. Now, the negative: 1. The room itself was much smaller (king bed ) than expected. Room was cramped and looked nothing like the pictures on the website. 2. The bathrooms were recently remodeled, but the aesthetics are problematic. Why would anyone put wood laminate flooring in a bathroom with a walk in shower that has approximately a 2" inch lip and shower curtain in lieu of doors? You take a shower and the floor gets wet...no bueno. 3. There is a $10 per night service fee charged on registration. The fee is for wifi and other services. I don't recall seeing this posted when I reserved the room, but perhaps I overlooked it. I didn't object paying it, but the fee should be transparent. 4. Housekeeping is performed every 3 days and if you need more towels, etc., simply contact the front desk and they will have what you need brought up. Other: I booked the room for 2 nights but opted not to stay the 2nd night.

All good

The room was clean and the front desk was very helpful. The hotel is very close to a lot of restaurants and trail hikes.

Nice clean rooms Beautiful views Nice to have a private back patio We’ll come back here again Nice free breakfast No one coming to your room everyday to check if you need anything Very relaxing Cable on the tv could have worked better though

Simple and convenient

Quiet Comfortable bed. Breakfast.

Good sized room, clean. Nice pool area.

Overall very nice stay. Great location to access the hiking trails. Checkin kiosk was hard to hear. Breakfast was contential but good overall, busy at times. Saturday night was loud and could hear others in their rooms

The staff was very friendly. I would recommend that property for my family